Director of Communications and Digital Operations

Online applications must be received before 11:59pm on: November 8, 2026

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

1155-NN_ADMINPRO - Director

Business Title:

Director of Communications and Digital Operations

Employee Type:

Admin. Professional

Position Details:

The Opportunity:

Under the direction of the Dean, the Director of Communications and Digital Operations provides leadership, management, and operational oversight for the College’s merged Information Technology and Communications organization, encompassing information technology services, enterprise information systems, strategic communications, media relations, brand management, web operations, and digital engagement activities.

The Director unifies previously separate ITS and Communications functions into a single department, exercising broad independent judgment in setting an integrated technology and communications strategy aligned with College priorities. The Director oversees departmental operations, supervises professional and support staff across both functions, administers consolidated departmental budgets, manages technology and communications resources, and ensures reliable delivery of services supporting academic, research, outreach, and administrative functions across the College.

The Director serves as a key advisor to the Executive Manager and the Dean on matters where technology and communications intersect – including reputation management, crisis and issues communication, data-informed decision-making, and the College’s public-facing digital presence – and represents the College with university partners such as ITS, News & Information Services, and University Publishing.

Additional Information:

This is a full time (100% FTE), permanent position. This position is overtime exempt.

Monthly Salary: $7,000.00 - $9,403.52 | Commensurate with experience and qualifications. The anticipated hiring range is up to $9,000 per month.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

• Positions require a Bachelor’s degree in information technology, information systems, communications, computer science, business administration, public administration, OR related field AND seven (7) years of progressively responsible professional experience spanning both information technology and communications/media relations functions, which included at least three (3) years of supervisory or management experience with responsibility for personnel and budget. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis. A Master’s degree in a related field may be substituted for up to one (1) year of the required experience. Education and experience can be tailored to fit the specific organizational entity/directorial assignment.
• Proven leadership experience and ability to manage cross-functional teams spanning technical and communications disciplines.
• Exceptional writing, editing, and public speaking skills.
• Experience with media relations and crisis communication.
  

Preferred Qualifications:

• Master’s degree in a related field.
• Higher education leadership experience spanning both IT and communications functions.
• Budget administration experience across multiple functional areas.
• Experience leading organizational change or the integration of merged departments or teams.
• Familiarity with state college systems and public education policy.
• Experience with digital analytics and communication technologies.
  

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

About Department/College/Area/ Campus -

Area/College: College of Education, Sport and Human Sciences (CESHS)
Department Name: CESHS IT/Communications
Location: Pullman, WA

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates , upload all documents in the “Application Document” section of your application.
Current WSU Employees (internal candidates) , before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Full time

Position Term:

12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: View phone number on aiapply.co (v), Washington State TDD Relay Service: Voice Callers: View phone number on aiapply.co; TDD Callers: View phone number on aiapply.co, View phone number on aiapply.co(f), or View email address on aiapply.co.

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.

More information, resources, and contact information are available here: