Research Scheduler/Data Entry (Bilingual - preferred) - ACT Medical Park (Chandler)

Research Scheduler/Data Entry

Chandler, AZ

Arizona Liver Health (ALH) is dedicated to driving high standards of care and advancing medical innovation through leading clinical trials, ensuring patient safety and regulatory compliance, and generating high-quality clinical data. Our network of multiphase, multitherapeutic research, standard of care, and VEN Centers sites is staffed by skilled providers, research, clinic, pharmacy, and patient outreach professionals. ALH operates state-of-the-art facilities and programs to meet the evolving needs of clinical research and overall patient treatment.

Arizona Liver Health/Arizona Clinical Trials is looking for qualified candidates for the Research Scheduler position in Chandler, AZ for their ACT Medical Park location supporting the phase 2-3 research team.

Compensation: $19-$27 per hour, depending on experience

Status: Full-time, Non-exempt

Essential job functions/duties

• Process/requests medical records for study subjects in a timely manner and presents to Investigator
• Schedule all necessary procedure and research appointments for study subjects
• Liaison with vendors to ensure that procedure appointments as well as medical requests are processed in a timely manner
• Coordinates on-site monitor visits and responds to requests within 48 hours
• Process subject stipends per ICF daily and checks to ensure that stipends have been paid out each month
• Communicates with research subjects in a professional manner about stipend of card issues.
• Reconcile data daily and monthly on CTMS: unsubmitted visits, unpaid stipends, overdue visits
• Audit research trials and filing as needed
• Adhere to IRB approved protocols
• Comply with institutional policies, standard operating procedures (SOPs) and guidelines

Knowledge/Skills/Abilities Required

• Excellent communication and problem-solving skills
• Ability to work effectively with a lead study coordinator on multiple assignments, in a fast paced, multi-tasked environment, exercising sound judgment in setting priorities with a strong attention to detail
• Understand good clinical practice (GCP) and regulatory compliance
• Ability to multi-task.
• Excellent organizational skills.
• Ability to communicate effectively both orally and in writing.
• Relevant subject matter knowledge.
• Bilingual - Spanish speaking required

Work environment

• Clinic setting

Physical demands

• Able to lift at least 15 lbs.
• Able to sit for long periods (at least 50%)
• Able to type and do computer work for long periods

Travel Requirements

• Some interoffice travel may be required with use of company vehicle or mileage reimbursement

Education, credentials, and/or trainings required

• High School Diploma or GED required
• Clinical research experience or experience working in a medical center or private practice
• Experience using CTMS system and EDC program

Benefits & Perks:

• Health, Dental, Vision (with HSA plans and employer contribution)
• 2 weeks PTO
• 5 days Sick Time
• 7 Company Holidays + 2 Company Half-days
• 401K with 6% company match
• Short & Long Term Disability
• Educational Assistance
• Shared company vehicles for required travel

EEO statement

It is the policy of the Institute for Liver Health DBA Arizona Liver Health and Arizona Clinical Trials to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.

Notice to Staffing Agencies: It is our policy that any and all contact with third party staffing or recruitment vendors come through our Talent Acquisition Team directly. We have an established and preferred network of contracted partners that we engage if and when we deem it necessary. We request that staffing agencies refrain from repeatedly contacting our hiring managers or employees directly. Unsolicited resumes, onsite solicitations, and inquiries will not be considered or responded to. Overly persistent and pushy inquires may also be blocked across our network as spam. Thank you for your understanding and cooperation.