Program Manager, Professional Education

Role Description

This position will manage all activities necessary for developing, implementing, and maintaining current and new Healthcare Professional medical education programs.

• Identify and manage the program volunteer planning committee by soliciting faculty nominations, inviting members, scheduling planning calls, taking meeting minutes, and following up on action items.
• Oversee the development of education content from the planning committee, as well as obtain Science Review on these items.
• Manage program-related vendors, including those who handle case-based outcomes surveys, those who develop and host program websites or activities, and those who are responsible for slide set production, training videos, and website design.
• Develop program materials including attendee handouts, coordinator handouts, resource sheets and speaker information. Ensure materials comply with the guidelines of accrediting bodies.
• Collaborate with department members to ensure appropriate marketing efforts are implemented for managed programs.
• Ensure all activities that are CME/CE certified for physicians, nurses, and pharmacists meet the American Heart Association’s accrediting agencies’ policies and standards.
• Implement and maintain appropriate tracking, filing, and recording systems to ensure that all required documentation is in place for every activity certified for credit.
• Establish trusted communication with volunteers and anticipate needs and expectations; work with internal departments to meet department goals and establish the Association as a leader in the field.
• Management of project timelines, deadline compliance, and effective communication.
• Manage revenue and budget for established portfolio while identifying potential cost savings and supporting revenue goals.

Qualifications

• Bachelor’s degree or equivalent experience
• Knowledge of principles and practices of program management
• Minimum three (3) years of experience managing programs
• Ability to organize and prioritize workflow, establish and meet critical deadlines
• Excellent communication skills (both written and verbal)
• Must have the ability to travel overnight up to 10% of the time

• Preferred Skills:
• Experience in managing continuing medical education programs

Benefits

• Salary minimum to the midpoint of the range is $59,700.00 to $79,900.00. Pay is commensurate with experience; geographic differentials may apply to the pay range.
• Compensation: Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition: You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.
• Benefits: We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.
• Professional Development: You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization: The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance: We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.