Home Health Intake Coordinator

Benefits:

401(k) matching

Company parties

Dental insurance

Paid time off

Vision insurance

We are seeking a compassionate, organized, and detail-oriented Home Health Intake Coordinator to join our growing team. As the first point of contact for patients, families, and healthcare providers, you will play a critical role in ensuring a smooth transition into our home health services.

The ideal candidate possesses excellent communication skills, a strong understanding of medical terminology, and the ability to navigate insurance verification processes efficiently. A Medical Assistant would be a perfect candidate for this position. If you thrive in a fast-paced environment and are passionate about helping patients receive high-quality care at home, we want to hear from you!

Key Responsibilities

Process Referrals: Receive, review, and process incoming patient referrals from hospitals, physicians, and community resources.

Patient Intake: Conduct initial screenings to gather demographic, clinical, and insurance information needed to determine eligibility for home health services.

Insurance Verification: Verify insurance benefits,

Coordination of Care: Collaborate closely with scheduling coordinators, clinical managers, and authorization department.

Data Management: Input accurate patient data into the Electronic Medical Records (EMR) system while maintaining strict HIPAA compliance.

Customer Service: Serve as a helpful, empathetic resource for patients and families, answering questions about the intake process and setting clear expectations.

Qualifications & Skills

Experience: Minimum of 1–2 years of experience in healthcare intake, Medical Assisting, medical scheduling, or home health

Education: High school diploma or equivalent required.

Technical Skills: Proficiency with Electronic Medical Records (EMR) software and standard office programs (Microsoft Office/Google Workspace).

Soft Skills: Outstanding communication and interpersonal skills, strong problem-solving abilities, and high empathy for patient needs.