Business Support Coordinator

Job Description

Job Description

Company Description

The warehouse of the future is equipped with our autonomous robots instead of forklifts and our Atlas 2D pallet shuttles or tote shuttles that allow for high-density storage (no wasted space).

As part of stow Group and over the span of more than 40 years, we’ve grown into a company with 10 manufacturing facilities, 19 commercial offices, and the know-how of around 2000 employees serving customers in 40 countries.

Early 2021, we opened our US Office and have already grown to around 50 people. It’s exciting times to be at Stow!

Location:   Adairsville, GA United States

The Business Support Coordinator is responsible for the day-to-day administrative operations of Stow Manufacturing, ensuring the office runs efficiently while providing administrative support to Human Resources, leadership, employees, and visitors. This position serves as the primary coordinator for business travel, corporate housing, office vendors, company events, and general office administration.

The Business Support Coordinator also provides confidential administrative support to the HR department by maintaining employee records, organizing documentation, and assisting with various HR administrative processes.

Office Administration

• Serve as the primary point of contact for general office administrative functions.
• Maintain office organization, supplies, and administrative records.
• Coordinate office vendors and service providers, ensuring timely delivery of services.
• Answer and direct incoming calls and greet visitors in a professional manner.
• Provide administrative support to management and various departments as needed.

Business Travel Coordination

• Coordinate all domestic and international business travel arrangements for employees and visitors.
• Book domestic and international airline travel, hotels, rental vehicles, and other transportation as required.
• Prepare and distribute travel itineraries and confirmations.
• Serve as the primary point of contact for travel-related questions and changes.

Corporate Housing Management

• Coordinate company apartments ("cottages") for employees, visitors, and international guests.
• Schedule arrivals and departures and maintain occupancy calendars.
• Coordinate housekeeping, cleaning services, and maintenance for company housing.
• Work with vendors and property management to ensure housing remains clean, safe, and fully operational.

Company Events & Hospitality

• Coordinate company meetings, employee events, celebrations, and special functions.
• Arrange catering, meals, refreshments, and meeting logistics.
• Coordinate vendors, venues, equipment, and event schedules.
• Assist with employee appreciation and engagement activities.

Vendor & Financial Administration

• Maintain relationships with office vendors and service providers.
• Process corporate credit card receipts and expense documentation.
• Code expenses and ensure supporting documentation is submitted timely to Accounting.
• Assist with invoice tracking and administrative purchasing activities.

Human Resources Administrative Support

• Scan, organize, and file confidential HR documents.
• Maintain employee files in accordance with company policies and record retention requirements.
• Update and maintain HR tracking spreadsheets and administrative reports.
• Assist with onboarding documentation and administrative tasks.
• Support HR with document preparation and general administrative functions while maintaining confidentiality.

Office Branding & Supplies

• Order and maintain inventory of company promotional merchandise ("Stow Swag").
• Coordinate branded materials for recruiting events, employee onboarding, and company functions.
• Monitor office supply inventory and place orders as needed.

Visitor Coordination

• Coordinate travel and accommodations for company visitors, customers, and international employees.
• Prepare visitor schedules and ensure accommodations are arranged prior to arrival.

Serve as the primary administrative contact for visitor-related needs.

Education

• Associate's degree in Business Administration, Office Administration, Human Resources, or related field preferred.
• High school diploma or equivalent required.

Experience

• Minimum of three (3) years of administrative or office management experience.
• Experience coordinating travel arrangements and scheduling preferred.
• Experience supporting Human Resources or executive leadership preferred.

What do we offer you?

1. PTO, sick leave, 11 US paid holidays
2. Medical (currently BlueCross BlueShield), Dental and Vision Insurance, including Family coverage
3. Company paid Short- and Long-Term Disability Insurance
4. Company Paid Life Insurance
5. Company Paid Accidental Death & Dismemberment
6. 401K with employer match, currently 4%
7. Partial Tuition Reimbursement after 12 months
8. Tabacco Free Campus

EEO

Stow US provides equal employment opportunities to all employees and applicants for employment. stow prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.