National Performance Manager

Responsibilities Provide coverage in a Dealer Relations territory following a promotion or expansion until a permanent Dealer Relations Manager is hired. Day‑to‑day dealer partner relationship management and champion adoption and ongoing use of the company product at dealerships. Execute launch planning, manage product implementation, and deliver initial and ongoing training to meet dealer needs through regular monthly performance visits. Act as the first point of contact for dealer partners to handle issues and follow up on escalated cases. Bring best‑practice knowledge of the product to dealer partners to support the company’s value proposition every day. Possess an in‑depth understanding of product functionality and related services, and an overview of technical functionality to train effectively and communicate appropriate usage. Ensure product changes, new features, and releases are communicated and implemented in a timely manner. Work cross‑functionally with Dealer Relations Directors, Training and Enablement, and the National Enterprise Account Team. Partner with customers to identify challenges, understand their business needs, and establish the best solutions through PMC Commitment Contracts, Package Pricing, and/or Acquire Upsells. Provide solution‑based selling as a consultant, ensuring expectations are aligned, goals are being met, and consistent ROI conversations are happening with Key Decision Makers. Effectively communicate the value proposition of Mastermind through Quarterly Business Reviews and customized workshops at dealerships. Work with the respective Director on negotiations of upsells, downsells, and cancel‑save strategy. Work closely with training and enablement to consistently reiterate training content while in market. Work closely with each Director and Associate Director to understand regional challenges and provide feedback from dealer visits in a recap sent after every market visit. Forecast and communicate risk and opportunities for coverage of open markets. Qualifications Bachelor’s degree in Business, Management, Marketing, or a related field. 5+ years of professional work experience in sales in a luxury retail environment. Proven track record of consistently hitting and exceeding territory retention and revenue quotas. Auto retail experience strongly preferred; if not, passion for cars is required. Strong project management skills. Significant working experience with CRM tools and reporting. Thinks quickly, works fast, and embraces change. Exceptional oral and written communication skills. Results‑driven, detail oriented, organized self‑starter. Strong business and financial acumen in daily work product. Establishes meaningful relationships and builds strong rapports with clients. Experience effectively negotiating, upselling, and closing new business deals without discounts. Proactively solicits feedback, asks questions, and resolves issues in a non‑confrontational way. Regularly self‑assesses with objective evidence and adapts work product to achieve better results. Vested interest in the overall company’s success. Required Travel This role requires 90%–100% travel within a defined U.S. region. Extreme flexibility with personal schedule is required and ability to pick up tasks without much notice. May need to move between territories within the region for extended periods to backfill promotions or new territory additions. Must be willing to travel on Sunday nights for Monday morning launches as needed. About the Company Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMastermind is headquartered in New York City. Equal Opportunity Employer AutomotiveMastermind is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. We encourage applicants who need an accommodation during the application process due to a disability to contact View email address on click.appcast.io. #J-18808-Ljbffr SupportFinity™