Product Owner (Mortgage or Financial Domain)

Product Manager

LinkedIn is a must with every submission. The LinkedIn creation date should be before the year 2016 or of 2016. Mortgage or financial domain experience is a must. Client is a large mortgage lending company. Location: Lewisville, TX (Hybrid) 2-3 days in office, prefer locals but relocation is welcome.

Product Strategy:

• Develop and execute product strategies that align with the company's vision and objectives.
• Identify market opportunities, conduct market research, and stay up to date with industry trends to ensure our product meets customer needs.
• Gather business needs and translate them into detailed business requirements, guiding engineering and development teams in defining functional and technical requirements.

Product & Project Leadership:

• Play an integral role in designing and documenting business processes for new or updated technology.
• Build strong and effective relationships with cross-functional business leaders to establish product strategy.
• Lead cross-functional teams throughout the product development process, collaborating with design, engineering, marketing, and other stakeholders to deliver a high-quality product on time and within budget.
• Coordinate the product roadmap with the broader product team.
• Participate in day-to-day team activities and handle assigned duties.
• Collaborate with subject matter experts (SMEs) as needed to craft optimal solutions.

Stakeholder & Cross-Functional Communication:

• Communicate complex concepts clearly and effectively to both technical and non-technical audiences.
• Keep stakeholders informed about project progress, potential risks, and any changes in product direction.
• Identify and address customer challenges, delivering impactful solutions that enhance their experiences.
• Evaluate and manage feature requests to prioritize product development efforts.
• Use your deep domain expertise and strong analytical skills to influence decision-making processes at various levels of the organization, from product prioritization to strategic planning.

Product Performance Analysis & Problem Solving:

• Monitor product performance and gather feedback from customers, sales teams, and other sources.
• Analyze customer experiences to identify friction points and contribute to creating seamless and effortless interactions.
• Demonstrate an expert understanding of the product domain and the ability to identify and solve complex challenges.
• Use data driven insights to make informed decisions and continually improve product performance.

We would love to hear from you if you have:

• Bachelor's degree in business, computer science, and/or related field.
• 10+ years of experience in loan servicing, including any area, such as support.
• Previous experience managing software product or educational equivalent (e.g., Pragmatic Institute, 280 Group, others).
• 3+ years of experience working on an Agile team in SaaS product management.
• Excellent oral, written, and presentation skills with the ability to convey technical concepts to non-technical stakeholders clearly.
• Strong leadership skills with experience leading cross-functional teams and driving products to completion.
• Analytical mindset, comfortable using data to inform decision-making and product improvements.
• Willingness to travel occasionally (up to 20%).