Operations Associate

Operations Associate For Learning & DevelopmentThe Operations Associate for Learning & Development provides a pivotal role in our success story at Gartner. In this role you will be a part of the Learning Solutions & Enablement team in our wider Talent Effectiveness Organization, focusing on back-end operational and logistical elements of our learning programs. This individual will support the skill development of Gartner associates.What You Will Do:Enable a globally consistent training experience through proactive coordination with team members and stakeholders across multiple functions, regions, and geographies.Execute a common global standard pertaining to course scheduling and management, course communication, materials preparation, course follow up and reporting.Leverage existing technology and tools to run back-end processes for existing programs ensuring they are fit for purpose to deliver programs at scale.Maintain and update Learning Portals and supporting materials housed on Intranet or in cloud-based solutions.Identify areas for process improvements and collaborate with Operations leadership to implement.Support broader global L&D activities and firm wide initiatives.Provide LMS support for all programs that may require it.Provide excellent front line customer service for new hires, program stakeholders, managers and recruiters relating to all programs supported.Support management with operationalization of new programs and ensure currently supported programs maintain best practice and updated processes.Who You Are:Bachelor's Degree or equivalent in years of work experience1 -2 years of HR, training or relevant professional experienceSuperior problem-solving abilityDemonstrated initiative and resourcefulnessStrong process/project management skillsExcellent prioritization and organizational skillsExcellent written and oral communication skillsStrong attention to detailEffective time management skills and ability to work well under pressureIntermediate to advanced knowledge of MS Office suite (e.g., Excel, Outlook, PPT)**Must be within a 60-minute commutable distance to Irving, TX or Ft. Myers, FL**At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.Gartner is the world authority on AIAt Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you.Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.