IT&D Associate Manager, Smart Mfg. + S&O

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Information Technology & Digital​

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

The Factory IT&D Associate Manager is the site-level owner of all Information Technology and Digital operations, acting as the bridge between plant operations and global IT&D teams. This role ensures stability, security, and effectiveness of IT systems supporting manufacturing, quality, maintenance, and supply chain functions. The Factory IT&D Manager is responsible for enabling digital transformation at the plant, overseeing local implementation of global solutions, and ensuring infrastructure readiness, compliance, and operational continuity. The ideal candidate brings a strong mix of manufacturing process understanding, SAP functional knowledge, and hands-on experience in IT infrastructure and operational technology.

Your responsibilities

• Lead all IT&D activities at the site, ensuring alignment with both plant priorities and global digital strategy.
• Oversee stable operations of critical systems including that support manufacturing SAP, connected worker tools, and shop floor IT infrastructure.
• Act as the single point of contact for IT escalations, coordinating resolution across global/regional IT, local support vendors, and site teams.
• Support site readiness and deployment of digital initiatives, ensuring plant adoption and business value.
• Ensure secure, validated, and reliable operations of networking infrastructure (Wi-Fi, LAN, scanners, end-user devices) across shop floor.
• Collaborate with OT and Engineering teams to support IoT, data collection, and automation equipment interfaces.
• Drive site-level compliance with cybersecurity standards, GMP/GxP requirements, and audit readiness.
• Manage stakeholder communications and reporting on IT&D performance, risks, project timelines.
• Coordinate with vendors and global teams for upgrades, installations, and service improvements.

The experience we're looking for

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 7+ years of experience in IT or OT roles, ideally in a manufacturing or FMCG environment.
• Strong functional knowledge of SAP and experience supporting digital manufacturing solutions is added advantage.
• Familiarity with manufacturing processes across operations, maintenance, and quality.
• Hands-on experience with IT infrastructure and shop floor technology including industrial networks, end-user devices, and support systems.
• Experience working with MES platforms, connected worker tools, or OEE tracking systems is a plus.
• Strong communication, stakeholder management, and project coordination skills.
• Working knowledge of GxP/GMP compliance and validation requirements in regulated environments preferred.

The skills for success

Platform Engineering, Agile Best Practices, User Experience Design, Compliance Management, Communication and Collaboration, Problem Solving, Attention to Detail, Mentoring and Coaching, Cloud Computing, DevOps, Containerisation, AWS, Azure, Docker, Kubernetes.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Salary Range

USD 93,000 -  139,000

Pay Transparency

The base salary range for this role will vary based on experience in job and industry, training and education, skills relevant to the position, and other factors permitted by law. In addition to the base salary, the position is eligible for an annual discretionary bonus, which is subject to change each year. Reckitt offers eligible employees competitive benefits including medical, prescription, dental, vision, and life and disability insurance; paid time off for vacation, sick and Company recognized holidays; a 401(k) plan; 16-week paid parental leave or 26 weeks for the birthing parent; adoption and fertility support; tuition reimbursement; discounts; and much more. Our compensation and benefits packages aim to give our talent the reward, protection, and peace of mind they deserve. If reasonable accommodation is needed to complete your application, please contact View email address on careers.reckitt.com. Reckitt is committed to the full inclusion of all qualified individuals.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.