Bilingual Customer Service

Bilingual Customer Service


LHH Recruitment Solutions is working with a company close to Tempe that is in search of a Bilingual Spanish Customer Service Representative to join their team. This job is Monday-Friday fully onsite, with a start time of between 6am-8am, depending on business needs. This role is paying up to $22/hr.
This role supports customers through both phone and email, providing timely, accurate, and professional assistance. If you thrive in a fast-paced environment and enjoy helping others, this is a great opportunity to grow your career.


Key Responsibilities

• Handle inbound and outbound customer interactions via phone and email
• Provide support in both English and Spanish, ensuring clear and effective communication
• Resolve customer inquiries, concerns, and issues in a timely manner
• Document all interactions accurately in internal systems
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with internal teams to escalate and resolve complex issues
• Meet performance metrics for response time, quality, and customer experience

Qualifications

• High school diploma or equivalent required
• Bilingual in English and Spanish (required)
• Previous customer service experience (call center experience preferred)
• Strong communication and problem-solving skills
• Comfortable working with computers and multiple systems
• Ability to multitask and manage time effectively
• Reliable and punctual with a strong work ethic

Interested? Please apply now!

Pay Details: $20.00 to $22.00 per hour

Search managed by: Cassandra Nienow


Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.