Documentation Clerk

Documentation Clerk

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington.

Shield HealthCare is looking for a Documentation Clerk in Valencia, CA to process documents that aid in customer order processing. The position has a set schedule, Monday through Friday, no nights or weekends.

This position is on-site in Valencia, CA.

Job Responsibilities:

• Contact doctors and healthcare professionals in order to obtain information for order processing and documentation
• Call healthcare professionals for information related to prescription requests
• Type authorization information into computer system
• Answer questions from healthcare professionals regarding documentation for patient services
• Work renewal reports provided by management

Qualifications:

• 1-2 years customer service experience, preferably in a doctor's office
• Strong computer skills
• Data entry experience
• Good organizational and time management skills
• Strong attention to detail

Pay & Benefits:

• $17-19 / hour
• Medical, Dental, and Vision
• 401(k) with Company Match
• Sick and Vacation Days
• Flexible Spending Account
• Life & Disability Insurance
• Education Assistance
• Employee Referral Program

Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.