Guest Services Associate

Job Title

Job Description

Responsibilities:

• Provides a welcoming and supportive environment for all people entering assigned areas
• Provides paging for emergency situations
• Greets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening)
• Provides wayfinding information to all guests, including specifics directions to each department within the facility
• Communicates services and capabilities of each facility
• Responds to incoming calls for directions and related information promptly, effectively, courteously
• Provides coverage as needed for the front desk and lobby
• Maintains, rearranges, orders, and waters flowers for lobbies and other designated areas.

Minimum Qualifications:

• A high school diploma or equivalent.

Additional Details:

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at View email address on click.appcast.io. Please note that one week's advance notice is preferred.