Customer Service Specialist
Greif Inc
- # Customer Service SpecialistApplylocations: Van Wert-OHtime type: Full timeposted on: Posted 14 Days Agojob requisition id: 034249**Greif** is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, **Greif** packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders. Learn more about the company's **Customized Polymer**, **Sustainable Fiber**, **Durable Metal**, and **Integrated Solutions** at ** and follow **Greif** on Instagram and LinkedIn.**OUR VISION:**Being the customer service company in the world.**OUR PURPOSE:**Creating packaging solutions for life’s essentials.**Job Requisition #:**034249 Customer Service Specialist (Open)**Job Description:****ROLE OVERVIEW**:Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. Works with little guidance and oversight. First level escalation of predominantly routine, customer problems and needs, but may require deviation from standard screens, scripts, and procedures. Typically possesses a high school diploma and 2-4 years of experience***Key Responsibilities: Work onsite from 8:00 AM to 5:00 PM or 7:00 AM to 4:00 PM (Monday through Friday) in a manufacturing environment.**** Interacts with customers and Greif Sales to provide intermediate-level support and complex information on products and services.* Maintains customer accounts and records of customer interactions with details on inquiries, complaints, or comments* Communicates pricing, shipping dates, and appropriate order information to the customers to ensure order fulfillment and satisfaction.* Works with Accounting, Sales, and Brand Management to set pricing, credits, and shipping details for new and existing customers.* Collects and enters orders for new or additional products or services through ERP System (LN).* Maintains ship and samples logs to identify orders ready for scheduling.* Arranges transportation of loads to ship or receive via BlueJay, working closely with the Logistics Team for issues or problems.* Reconciles orders and records, creating a cradle-to-grave order packet to identify purchase order, order acknowledgment, and invoice/billing.* Verifies billing in the ERP System, investigating potential issues behind billing errors.* Weekly review and sign off of shipping variations and authorizations for Accounting.* Provides historical data on customer orders, making recommendations for stock orders based on customer order history.* Conduct monthly inventory entry into ERP System for counted materials.* Assists Production with records maintenance, labels creation, and filing.* Assists with problem-solving and root cause analysis for late deliveries and other customer issues.* Participates in Plant Safety Activities, CBSQ, Safety Observations, Safety Training.* Performs other duties as assigned.**Knowledge and Skills*** Demonstrated skills in verbal and written communication.* Proficiency in MS Office Suite and knowledge of ERP Systems (LN a plus).* Basic knowledge of office equipment (i.e., copiers, fax machines, calculators, etc.).* Good organizational and data entry skills.* Attention to detail.* Self-starter that can work with minimal supervision.#LI-TS1At **Greif**, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.**Compensation Range:**The pay range for this position is $24.18 - $41.20 annually. Typically, a competitive wage for new hires will fall between $27.00 to $30.00 annually. Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location. The position may also be eligible for a short-term incentive.**Benefits Statement:**Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits which are available for eligible colleagues effective day one.***Protect Yourself From Scams:*** *We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at* * All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link* Contact Us - Greif*.***EEO Statement:**** offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other* *any other legally protected characteristic.**For more information read Greif’s Equal Opportunity Policy.*
- J-18808-Ljbffr Greif, Inc.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Service Specialist in Van Wert, OH vacancy
- ...Customer Service Specialist (Open) Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. With a commitment...SuggestedTemporary work
- ...team of employees passionate about delivering best-in-class customer service and driving innovation in claims management. Integrity, relationships... ...trusted relationships every day. As a Customer Service Specialist, you’ll help policyholders and agents navigate billing and...SuggestedHourly payFull timeMonday to FridayFlexible hours
$69k
...help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera...SuggestedRemote workWork from homeFlexible hoursHMG Careers
Van Wert, OH1 day ago$17.12 - $26.97 per hour
...completed and needs met. Risk Management: Execute all sales, service, and banking transactions accurately and compliantly. Strives... ...Foreign Equivalent. Minimum experience required: 4 5 years customer service and sales experience. Ability to train and mentor others...SuggestedLocal areaFlagstar Bank
Van Wert, OH1 day ago- ...Essential Duties and Responsibilities # Communicates with customers, estimating items for pricing and order entry. # Communicates... ...business units regarding design, delivery, accounts receivable and service matters. # Investigates and provides timely responses and...Suggested
- ...here automotive retailers with 71 locations. We're looking for an Account Representative who excels at delivering outstanding customer service and thrives on building lasting professional relationships. By effectively communicating and driving proactive collections,...Hourly payWork at officeMonday to FridayNight shift
Superior Auto
Van Wert, OH3 days ago - ...merchandise and fixture assembly, and the maintenance of all signage. This position will interact with customers and team members, while providing legendary customer service. Essential Duties and Responsibilities (Min 5%) As a FAST Team Member, it is essential that...Full timePart timeFlexible hoursShift work
Tractor Supply
Van Wert, OH2 days ago - ...Grocery Clerk/CashierCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer...Hourly paySeasonal workLocal area
Kroger
Van Wert, OH3 days ago - ...responsible for duties such as cashiering, stocking, cleaning, and monitoring perishables. The store clerk provides excellent customer service and assists in maintaining excellent daily store conditions. This position accomplishes all job duties in accordance with company...Part timeFlexible hoursShift work
$15 per hour
...a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team... .... Essential Functions: Providing differentiated customer service by anticipating customer needs, demonstrating compassion and...Hourly payFull timePart timeShift work- ...needs. May utilize wireless devices and technology for coordination of healthcare e. g. scheduling, flowchart documentation, nutrition service ordering.. May serve as a super user for nursing assistant information technology and/or preceptor for new nursing assistants....Local areaImmediate startShift work
OhioHealth
Van Wert, OH5 days ago $23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative...Hourly payPostal Jobs Resource
Van Wert, OHmore than 2 months ago$23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...Hourly payPostal Jobs Resource
Van Wert, OHmore than 2 months ago$23.47 - $38.62 per hour
...Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate...Hourly payPostal Jobs Resource
Van Wert, OHmore than 2 months ago$23.47 - $38.62 per hour
...holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working... ...of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues...Hourly payWeekend workPostal Jobs Resource
Van Wert, OHmore than 2 months ago- ...merchandise and fixture assembly, and the maintenance of all signage. This position will interact with customers and team members, while providing legendary customer service. Essential Duties and Responsibilities (Min 5%) As a FAST Team Member, it is essential that you...Flexible hoursShift work
- Edward Jones is seeking a Branch Office Administrator in Van Wert, OH to provide seamless client support and assist financial advisors in managing accounts. You will help with scheduling, documentation, and communications while contributing to branch business plans. The...Work at office
Vanwerted
Van Wert, OH2 days ago - ...Diversity RESPONSIBILITIES: In this role, you'll make meaningful connections as the face of Murphy USA by: Assisting customers Operating cash register Restocking merchandise REQUIREMENTS: This is an entry level role. No experience required!...Daily paidPart timeLocal areaImmediate startShift work
Murphy USA
Van Wert, OH16 hours ago - Milton Hershey School, a cost-free residential school for pre-K-12 students, seeks compassionate Residential Youth Caregivers to support students’ daily home life. In this role, you’ll create a safe, nurturing environment, supervise routines, assist with homework, teach...
Milton Hershey School
Van Wert, OH1 day ago - ...care and supervision, model positive behavior, and promote social-emotional growth. Working closely with education and community services staff, you’ll support students’ routines, reinforce life skills, and maintain a safe, inclusive home setting. Ideal candidates are...
Milton Hershey School
Van Wert, OH1 day ago $15 per hour
...stand out at Walmart stores by driving product availability. Your efforts executing retail merchandising activities will connect customers with the brands they love in one of the largest retailers in the world. You will be the main contact with store management and represent...Full timePart timeFlexible hoursAfternoon shiftAcosta Group
Van Wert, OH2 days ago- ...Job Title Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Encourage team members to deliver excellent customer service. Must be able to oversee the total...Seasonal workLocal areaShift work
- Driveline Retail Merchandising - - Responsibilities: Audit products and inventory at stores; Count inventory and set fixtures; Set products and shelves to layouts; Move shelves/fixtures and stock products; Place shelf labels and maintain displaysFlexible hours
Driveline Retail Merchandising
Van Wert, OH1 day ago $17 per hour
...a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities... ...to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team...Hourly payImmediate startNight shiftThe Retail Odyssey Company
Van Wert, OH4 days ago$12 per hour
...national retail merchandising team providing high-quality retail services to the largest retailers in the United States. If you are... ...company with old-fashioned values that understands the needs of our customers as well as our field teams. Our success is driven by our...Part timeLocal areaFlexible hoursWeekday workDrive Line Service
Van Wert, OH2 days ago$100k
...opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and...Local area$49.21k - $89.93k
Farm Credit Mid-America is a financial services cooperative serving financial needs of farmers... ...rural communities and creating positive customer experiences.Farm Credit Mid-America is a... ...Our OpportunityThe Account Specialist provides exceptional customer service by...Full timeLong distance- ...just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways...Extra incomeFull timePart timeSecond jobNight shift
- ...Our Administrative Assistant is primarily responsible for supporting accounting operations through client management and client service, administrative support for our Accountants, general office operations, assisting with payroll tasks, and assisting with tax return...Full timeWork at officeLocal area
Shultz Huber & Associates, Inc.
Van Wert, OH2 days ago - ...on….Our Administrative Assistant is primarily responsible for supporting accounting operations through client management and client service, administrative support for our Accountants, general office operations, assisting with payroll tasks, and assisting with tax return...Full timeWork at officeLocal area
Shultz Huber & Associates, Inc.
Van Wert, OH13 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Specialist. Be the first to apply!
Related searches
- full time remote customer service representative Van Wert, OH
- full time customer service representative work from home Van Wert, OH
- part time customer service representative work from home Van Wert, OH
- customer satisfaction Van Wert, OH
- customer Van Wert, OH
- remote customer service chat Van Wert, OH
- customer service Van Wert, OH
- customer service opportunity Van Wert, OH
- client service Van Wert, OH
- part time remote customer service Van Wert, OH