Chief of Staff

Company Description

Job Description

The Agency You'll Join:
The New York City Mayor's Office is responsible for overseeing city services throughout the five
boroughs, coordinating public agencies and departments, and managing public property. The
administration is leading the fight in making the city more affordable, reducing inequality, improving
public safety, ensuring delivery of efficient and effective services, and working to make New York City's
economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse
talents from various sectors to join our team.

The Team You'll Work With:
The Office of the Deputy Mayor for Health and Human Services is responsible for ensuring that agencies
that oversee the City's social services programming are run compassionately, equitably and effectively,
and that the City's public health and healthcare delivery systems are delivering results for all New
Yorkers. Overseeing a portfolio with a combined budget of over $29B annually and a workforce of
approximately 68,000 staff, the Office of the Deputy Mayor for Health and Human Services is focused on
implementing bold efforts within and across City agencies and Mayor's Offices.


Agencies and Mayor's Offices reporting to the Deputy Mayor for Health and Human Services
include: NYC Health + Hospitals, Department of Health and Mental Hygiene, Office of Chief Medical
Examiner, Department of Social Services (Human Resources Administration and Department of
Homeless Services), Administration for Children's Services, Department for the Aging, Department of
Veterans' Services, and the Mayor's Office of Immigrant Affairs, the Mayor's Office to End Domestic
and Gender-Based Violence, the Mayor's Office of Community Mental Health, and the Mayor's Office
for People with Disabilities.


The Problems You'll Solve:
Reporting to the Deputy Mayor for Health and Human Services, the Chief of Staff will collaborate closely
with agencies and Mayor's Office units to implement strategic initiatives that optimize operations and
drive efficiency across the Deputy Mayor's portfolio. This individual is a trusted advisor to the Deputy
Mayor and supports executive decision-making by using relevant data to ensure operational efficiency
and effectiveness. The Chief of Staff represents the Deputy Mayor and other key executives across the
Administration in delegated projects and initiatives designed to achieve the agency's priorities and
objectives.

- Supervise DMHHS team members including management of staff daily operations, advising team on
immediate and long-term strategies with HHS agencies, managing ongoing crises and liaising between
staff and Deputy Mayor, along with the Chief of Staff.


- Manage a variety of high-priority projects for the Deputy Mayor, driving towards goals, ensuring timely
completion of deliverables, troubleshooting issues.

- Support the Deputy Mayor with oversight of operational or organizational issues as well as advising on
key hiring or appointments.


- Coordinate with units, agencies, boards, organizations, and institutions relevant to the work of the
Deputy Mayor.


- Coordinate and manage communications and outreach strategies and ensure positive and efficient
relationships between all stakeholders.


- Generate policy briefings and project-related documents including project work plans, meeting agendas,
items for follow-up, and decision memos.

- Assist in overseeing and monitoring agency/unit projects and initiatives to ensure that goals and
timelines are met, in coordination with appropriate unit/agency leadership and key staff within the
Mayor's Office.


- Initiates and spearheads special projects and initiatives; mitigating political and operational challenges.


- Assists in facilitating decision-making with the Senior leadership team; acts as confidant, sounding
board, and advisor to offer sound perspective and guidance.


- Help to create/facilitate communication channels, strategies, and tactics that support the DMHHS
goals.


- Build trusted relationships with key stakeholders within the organization to generate proper levels
of awareness and adoption of the team's objectives and goals.


- Maintain a consistent communication and socialization plan to ensure teams have the most up to date
information.


- Work with units/ agencies to advance Mayoral policy priorities and develop policy proposals with
agency leadership related to agency objectives and advance for the Deputy Mayor and/or Mayor
decision-making.


- Assist the Deputy Mayor with oversight of confidential structural or organizational issues facing
agencies within the portfolio, as well as advising on key hiring or appointments within City Hall and the
agencies.


- Serve as surrogate for the Deputy Mayor in meetings with City senior leadership and external
stakeholders, including those where decision making capacity is required.

EXECUTIVE PROGRAM SPECIALIST - 06854

Qualifications

- A master's degree in public health, public administration, public policy, social work, economics, business,
law or related fields, and at least 2 years of related work experience; or a bachelor's degree from an
accredited college, and at least 5 years of related experience
- An understanding of the health and human services policy issues related to New York City and the
provision of services across its five boroughs; an understanding of New York City's government agencies
and/or community-based organizations a plus
- Excellent communication, writing, research, analytical and organizational skills, with ability to rapidly
Experience working in government; prior experience with administrative and procurement processes
preferred
- Business operations, process design, and project management experience
- Ability to operate independently with excellent time management skills and confirmed ability to deliver on
multiple, competing priorities in a dynamic environment
- Ability to effectively interact with people and partners across all levels within an organization
- Proven ability to follow through on complex projects from ideas to implementation
- Excellent written and verbal communication skills, with the ability to translate complex technical
information into clear and compelling presentations for an array of audiences

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.