Claims Analyst II

Claims Analyst II

West Des Moines, IA

At Farmers Mutual Hail (FMH), our mission is simple: protect the livelihoods and legacies of America's farmers through the complete farm insurance solutions we offer. As America's Crop Insurance Company, we're headquartered in the U.S. and have been owned by the farmers we insure for over 125 years.

As a Claims Analyst at FMH, you will support the claims function by reviewing, analyzing, and auditing claims to ensure accuracy, completeness, and compliance with RMA and company guidelines. You will assist in determining claim validity and settlement within established authority while providing guidance and support to adjusters and internal teams.

BENEFITS:

Our employees appreciate our family-oriented culture, and we make sure their benefits reflect that. In addition to a competitive salary and bonuses, medical/dental/vision plan, 401(k) plan with a generous company match, you will be eligible for benefits such as:

• Hybrid work schedule, after training is completed
• Paid Parental leave and Caregiver leave
• Employee appreciation events
• Employee Assistance Program (EAP) for support when you and your family need it
• On-site cafeteria and fitness center

REQUIREMENTS:

To be considered for this role, you will need the following:

• Experience: Five to seven years of job-related experience, preferably in claims and/or crop insurance.
• Education: High School diploma required; Associates/Bachelor's highly preferred.
• Skills: Proficient with Microsoft Office Suite, most notably Word and Excel. Ability to calculate figures and amounts such as discounts, percentages, and volume required. Strong attention to detail and time management skills required. Previous experience with crop insurance claims desired.

RESPONSIBILITIES:

• Reviews and analyzes claims to verify coverage, liability, and accuracy of reported information.
• Audits claim files to ensure compliance with RMA regulations and company policies.
• Communicates with adjusters, claimants, and internal stakeholders to obtain required documentation and clarify claim details.
• Provides recommendations to adjusters regarding claim handling and appropriate next steps.
• Supports claim settlement activities within defined authority limits.
• Identifies discrepancies, errors, or potential issues and take appropriate action or escalate as needed.
• Provides backup support to Claims Reporting Center and Claims Support functions.
• Contributes to process improvements and assists with departmental projects.

This position is not eligible for sponsorship for work authorization by Farmers Mutual Hail Insurance Company, SI. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

Farmers Mutual Hail Insurance Company does not discriminate in employment (EOE). All qualified applicants are encouraged to apply.