Account Manager

Seven Oaks Search Group

About the Company

Our client is a well-established manufacturing company headquartered in Orlando, FL. Known for precision-engineered products and a long-standing reputation for excellence, they serve a national customer base across a variety of industrial sectors. The company prides itself on delivering exceptional service, innovation, and quality - and they're looking for a skilled Account Manager to help deepen customer relationships and drive continued growth.

About the Role

The Account Manager will be responsible for managing and growing key customer accounts, serving as a primary liaison between the company and its clients. This role requires a strategic mindset, strong relationship-building skills, and the ability to collaborate with internal teams (operations, production, engineering) to deliver outstanding service and solutions.

Key Responsibilities

Serve as the main point of contact for assigned key accounts
Build strong, long-term relationships with customers and stakeholders
Identify opportunities for growth within existing accounts and help drive upselling/cross-selling strategies
Work closely with internal departments to ensure successful order fulfillment and issue resolution
Monitor account performance, margins, and contract terms to ensure profitability
Prepare account reviews, usage reports, and customer feedback analysis
Respond promptly to client inquiries, requests, and escalations with a sense of urgency
Travel as needed (approximately 10-15%) to client sites for relationship management or issue resolution

Qualifications

5+ years of B2B account management experience, preferably in manufacturing, industrial, or related fields
Proven track record of managing large accounts and maintaining high client satisfaction
Experience working with cross-functional teams (production, engineering, operations, customer service)
Strong analytical, organizational, and problem-solving skills
Excellent communication and interpersonal abilities
Ability to understand technical products and translate customer needs into solutions
Bachelor's degree in Business, Marketing, or a related field preferred

Apply

Vacancy posted 4 days ago

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