Corporate Counsel - Consumer Litigation

What You’ll Do Manage a high-volume docket of consumer litigation and arbitration matters, including individual federal and state claims, small claims matters, and arbitrations. Serve as a hands‑on attorney on assigned matters, including developing case strategy, actively assisting with all aspects of litigation, and driving resolution. Oversee and strategically direct outside counsel, ensuring alignment with company consumer litigation and arbitration strategy while ensuring efficient use of resources. Partner cross‑functionally with Care, Executive Response, and other business teams to resolve disputes and improve customer outcomes. Identify trends and recurring consumer issues and proactively advise the business on risk mitigation and process improvements. Support small claims and arbitration programs, including preparing internal stakeholders and, where appropriate, handling aspects of matters directly. Assist in managing individual and mass arbitration matters and aligning with the broader consumer litigation strategy. Evaluate when to handle matters internally versus leveraging outside counsel, with a focus on efficiency and effectiveness. Contribute to continuous improvement of litigation processes, tools, and strategies to enhance scalability and consistency. The Experience You’ll Bring Juris Doctor (JD) from an accredited law school. Active bar membership in at least one U.S. jurisdiction and willingness to obtain a Kansas bar license. 2‑4 years of experience as a business attorney, with relevant in‑house and/or top law firm transitional experience. Preferred 4–7 years of relevant legal experience, focusing on consumer litigation, arbitration, or dispute resolution. Experience managing a high‑volume docket and balancing competing priorities. Demonstrated ability to independently handle litigation matters and work effectively with outside counsel. Strong business judgment and ability to provide practical, solution‑oriented legal advice. Excellent written and verbal communication skills. Highly organized, proactive, and able to anticipate issues and drive efficient outcomes. Experience in telecommunications, consumer protection, or similarly regulated industries is a plus. Why You’ll Love Working Here You’ll play a key role in shaping how T‑Mobile manages consumer disputes at scale. You’ll be part of a collaborative, high‑impact legal team that partners closely with the business. You’ll have the opportunity to drive meaningful improvements in processes, strategy, and customer experience. Eligibility At least 18 years of age. Legally authorized to work in the United States. Travel Travel required: No. Compensation and Benefits Base pay range: $123,200 – $222,200. A corporate bonus target of 15% is available. Full‑time employees may be eligible for annual, year‑end, or monthly performance‑based bonuses. Benefits include medical, dental and vision insurance; a flexible spending account; 401(k); employee stock grants and purchase plan; paid time off and holidays; paid parental and family leave; childcare subsidy; tuition assistance; disability and life insurance; optional voluntary coverage; and discounts on mobile service, home internet, pet insurance, and commuter and transit programs. Equal Employment Opportunity T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Accommodations If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing View email address on click.appcast.io or calling View phone number on click.appcast.io. This channel is not a means to apply for or inquire about a position, and we are unable to respond to non‑accommodation related requests. #J-18808-Ljbffr T-Mobile