Case Manager (Service Coordinator)

Job Category: Coordination of Community Service (CCS) Requisition Number: CASEM005013 Apply now Locations Prince Frederick, MD, USA Travel Required: Yes Description Looking for a job working in your community and advocating for those underserved individuals? See Below! Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what they do and who are ready to finally be taken care of to the same degree that they care for others! Why should YOU want to work with us? We offer competitive pay, with a base salary range of $63,107-$78,264 , determined based on education, relevant case management experience and relevant certifications We reimburse for all travel and offer a quarterly bonus potential Generous Team Member Referral Program Excellent benefits, including a tuition reimbursement program, a student loan repayment program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday pay Extensive paid training and employer-provided laptop and cell phone Supportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual Reviews Our roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights. Even during the COVID-19 shutdown, our Service Coordinators didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table! If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more! Apply based on your County: When applying for a job posting, it is important to apply to the county you live in for the following reasons: By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting. Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position. You will be eligible for mileage reimbursement at the federal rate. SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models. Position Summary: Provide Case Management services to individuals who have an intellectual disability and/or developmental disability. Primary objectives include establishing positive working relationships, exploring options and preferences, and developing and monitoring a Person-Centered Plan (PCP) with outcomes and required supports. Ensure services meet state-mandated standards and secure ongoing support services. SCI Team Member Expectations: All SCI Team Members are expected to follow the organization’s mission, core values, policies and procedures; follow HIPAA, confidentiality and security procedures; collaborate with peers and leadership; participate in meetings and trainings; comply with employment laws and regulations; practice self-direction and person-centered planning; and foster a diverse culture. Advocate on behalf of individuals, provide resource information, and educate them to become more self-determined. Provide education to individuals and their families; educate on how to coordinate and advocate for services; encourage independence; educate on self-determination. Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA. Meet with individuals and/or family to obtain information Obtain relevant information and supporting documentation Complete a Comprehensive Assessment (CA) Plan for and update PCPs Plan for, facilitate, develop, and continually update PCPs documenting service needs for individuals eligible for DDA services. Engage in person-centered planning with individuals Develop and write PCPs in collaboration with the individual Conduct PCP preparations with the individual Write the Self-Directed Plan Research, identify, refer, and coordinate resources and services to achieve PCP outcomes; share resources with team members. Travel to meet with support staff Provide information, make referrals, and assist individuals Assist individuals with transitioning Complete required paperwork and follow up for waivers Identify services and collaborate with providers for individuals in state facilities to transition to the community Identify services and collaborate with providers to support those with forensic involvement Monitor PCPs and conduct follow-up activities. Conduct on-site visits and timely contacts as defined in regulations Obtain progress information and submit required documents (RECERT, AIR, etc.) Identify new medical and health service needs Apply for or re-apply for necessary programs or services Communicate with providers to resolve concerns Oversee documentation for medical assistance applications Adhere to SCI policies and procedures. Meet performance/utilization benchmarks Maintain HIPAA records securely; use tracking and time management tools Collaborate with others to meet objectives Communicate effectively with diverse audiences Focus on customer relationships and solutions Demonstrate interpersonal savvy and integrity Be tech savvy and adopt relevant technologies Ensure accountability and respect diversity Be resourceful and adaptable Plan and align work with organizational goals Education Requirements: A bachelor's degree from an accredited education program in a human services field; OR A bachelor's degree in a non-human services field from an accredited program with two years of experience in a human services field Experience Preferred: Experience working with people with developmental disabilities Physical Demands: Generally, standard office environment. Must be able to remain stationary for long periods and operate a computer and related devices. May occasionally move about and lift 10-25 pounds. Vision requirements include close vision. Ability to operate a motor vehicle. Occasional travel and interactions with people are required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description is subject to change at any time. SCI is an equal opportunity employer and is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hairstyle or protected status. SCI provides reasonable accommodations in the application or interview process. To request accommodation, contact Kathryn Eckert at View email address on click.appcast.io or View phone number on click.appcast.io. SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. All positions require a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. SCIs does not sponsor immigration, including H-1B, TN, or other non-immigrant visas for this role. Disclaimer: The recruitment process is approved by SCI’s Team Member Experience Advisory Committee and is subject to change based on business needs. #SCIIH #INDSCIH Travel Local residency required to reduce travel and support community needs. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr