Sales Manager - Steel Industry (Refractories)

Job Description

Job Description

Sales Manager – Steel Industry (Refractories)

Location: Tuscaloosa/Birmingham, AL

Join a Specialized Leader in the Steel Industry

TYK America, Inc. is a global manufacturer of high-performance refractory products used in steelmaking operations across North America.

Position Summary

The Sales Manager is responsible for managing and growing TYK America’s customer relationships throughout an assigned territory and market segment in the Southern USA. This position oversees key client accounts, develops new business opportunities, and serves as the primary liaison between customers and internal teams to ensure exceptional service, profitable growth, and long-term customer satisfaction.

The Sales Manager will work closely with customers in the steel, non-ferrous metals, foundry, and specialty ceramics industries to identify refractory product needs, provide solutions, and expand TYK America’s market presence.

Essential Responsibilities

• Manage and maintain relationships with existing customer accounts.
• Conduct regular customer visits to assess needs, review performance, and identify opportunities for improvement.
• Serve as the primary point of contact for customer inquiries, concerns, and issue resolution.
• Coordinate with TYK operations, technical services, and customer service teams to ensure timely order fulfillment and customer satisfaction.
• Develop and execute strategies to expand TYK America’s customer base and market share in the assigned area.
• Monitor market trends, competitor activity, and customer requirements to uncover growth opportunities.
• Prepare sales forecasts and maintain accurate records
• Track key product performance metrics and provide regular reports to management.

Qualifications & Skills

• Bachelor’s degree in Business, Marketing, Engineering, or a related field preferred.
• Minimum 5 years of experience in industrial sales, account management, or business development with strong customer relationship management skills.
• Experience in refractory materials, steel manufacturing, ceramics, industrial minerals, or related industries strongly preferred.
• Proven track record of developing new business and growing existing accounts.
• Strong negotiation, presentation, and relationship-building skills with excellent verbal and written communication abilities.
• Proficiency with Microsoft Office applications Word, Excel and PowerPoint.
• Self-motivated with the ability to work independently while collaborating effectively across departments.
• Strategic thinking, problem-solving capabilities, strong organizational and time-management skills.
• Ability to travel regularly to customer sites and manage multiple priorities throughout the assigned territory.

TYK America offers a competitive compensation package including incentive and a full range of company provided benefits.