Strategy and Operations Manager, Market Growth (New York, NY)

The role:

As a Market Growth Manager, you will own the strategy and execution of growing Curri's market share in its key markets. You will lead the growth and expansion strategy in existing and new markets, partnering with operations, product, and engineering to provide the best delivery experience to customers. The role requires you to own the market, identify key drivers of the business, analyze data to locate areas for improvement, and rapidly execute to grow both customer and driver bases. You will regularly be on the ground in the market, meeting with customers and drivers, discovering their pain points, and finding a solution to address their needs. No problem is too big or too small. You will continuously challenge the status quo to provide a better experience for our customers, drivers, and Curri's internal teams.

Given the cross-functional nature of this role, you will report to the Director of Strategy & Planning and frequently work with senior leadership.

What you will do:

• Own the growth and expansion of a key market, launching initial customers and onboarding drivers
• Prospect, outreach, visit, and get customers to complete their first delivery with Curri
• Test and validate different GTM approaches including outreach methods, marketing campaigns, and promotions
• Become a trusted logistics expert for customers by deeply understanding the last mile logistics space and Curri's product and capabilities
• Research the competitive landscape and distribution trends in the market, identifying opportunities to competitively position Curri's offering
• Develop and foster relationships with new and existing customers
• Serve as go-to source of insights and data on the market, managing dashboards and reporting on key sales and operational KPIs
• Collaborate with the Operations team to manage the operational activities related to scaling the market, including acquiring and onboarding new supply, developing driver training, and formulating driver incentive programs

What you need to have:

• Bachelor's degree in business, engineering, or related field (or equivalent work experience)
• 2+ years of experience in a related field, including banking, consulting, technology, analytics, operations, and/or strategy
• Be a self-starter that thrives in a fast-paced, often ambiguous environment
• Scrappy mentality and willingness to get into the weeds no matter the task
• Exceptional written and verbal communication skills and ability to build rapport with customers, drivers, and internal stakeholders
• Analytical mindset that relies on testing and iterating solutions to make data-driven decisions
• Comfort with in-person meetings and conveying the value of a product to various audiences
• Willing to travel around their market 50% of the time
• Natural ability to problem solve and isn't afraid to challenge the status quo
• Team player who actively collaborates with other teams across the organization

What is in it for you?

• You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work.
• Significant and meaningful responsibilities from Day 1, with the ability to shape operational strategy. The possibilities are limitless and depend on you.
• Work in a remote environment with a flexible schedule. We don't micromanage and want to help you do great work.
• There is no work/life-there is only life and want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work.
• We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.

Who are we?

We are Curri, and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds.
Founded in 2018 and part of the YC S19 Batch, we're solving the massive inefficiencies that exist in the construction industry. Our headquarters are in Ventura, CA. Learn more at curri.com.