Front Desk Representative

Job Description

Job Description

Benefits/Perks

• Flexible Schedule
• Great work-life balance
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. 

Essential Duties and Responsibilities
• Managing office communications—fielding organizational phone calls, emails, and traditional mail
• Collaborating with others to help plan events and initiatives
• Scheduling and managing clients
• Maintaining contact lists
• Representing office interests in relationships with external associates, including vendors, consultants, and clients
• Tracking and ordering office supplies
• Handling incoming and outgoing packages and mail
• Creating reports if needed • Assisting the nurse when appropriate with vital signs and discontinuing IV’s
• Updating client’s chart with history, allergies and appropriate notes
• Providing basic social media, email, and review support
• Take pictures of clients for social media Qualifications
• Have exceptional communication and social skills

Qualifications
• The ability to offer suggestions for IVs or supplements based on what the client is telling you 
• Recognize and respond to potential problems 
• Take initiative to solve problems independently and creatively 
• Strategically manage time 
• Multitask and quickly shift tasks to complete a variety of menial duties without letting anything fall through the cracks
• Maintain composure when things go wrong 
• Be prompt and prepared at all times 
• Remember key details as multiple people make verbal, hand-written, and emailed requests throughout the day 
• Work quickly, but accurately