Patient Service Representative

## Patient Service RepresentativeApplylocations: Oklahoma ERtime type: Part timeposted on: Posted 3 Days Agojob requisition id: JR100153Patient Service RepresentativeThe **Patient Access Representative (PAR)** plays a crucial role in the emergency center's operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring patients receive the care they need while upholding the standards of the healthcare facility. SHIFT TYPE: PRN**REQUIRED QUALIFICATIONS:*** High School Diploma or equivalent* Minimum of 2 years of experience in a Patient Access Representative role within a Hospital, ER, or Clinic* Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred**ESSENTIAL JOB FUNCTIONS & DUTIES:****Front Desk Operations:*** Greet patients and guests with a cheerful demeanor* Determine necessary services and direct patients accordingly* Collect demographic information and ensure proper signatures for billing accuracy* Maintain logs of patient information and manage phone inquiries professionally* Manage office supplies and maintain a clean and welcoming environment**Financial Responsibilities:*** Collect payments via cash, checks, and credit card for co-pays and account balances* Maintain an accurate financial ledger and perform daily reconciliation of patient accounts**Facility Cleanliness:*** Assist in maintaining the overall cleanliness of the facility, including patient areas and restrooms**Communication Skills:*** Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center's core values**Professional Development:*** Attend monthly staff meetings and engage in performance improvement activities**Other Duties:*** Assist management with additional tasks or projects as assigned**NONESSENTIAL JOB FUNCTIONS:*** Support patient care areas by ensuring appropriate supplies are stocked* Assist with patient restraint procedures and documentation as needed* Attend scheduled meetings as required**Job Competencies*** Proficient in navigating and utilizing Electronic Medical Records (EMR)* Understanding and compliance with Hospital Policies and Procedures* Commitment to ongoing education and professional development**Physical Requirements:*** Constant: Vision (various forms), Hearing, Speaking, Manual dexterity, Mobility* Frequent: Bending, Squatting, Twisting, Lifting to 20 lbs. unaided, 50 lbs. with assistance* Occasional: Climbing, Kneeling, Distinguishing colors* Rarely: Exposure to electric shock and confined spaces #J-18808-Ljbffr