F&B Operations & Guest Experience Manager
$65k - $70kConvene
Convene is seeking a Food and Beverage Manager to guide operations at One Boston Place. This role focuses on enhancing guest experiences by managing service teams and culinary coordination. Ideal candidates will have over two years of experience and strong knowledge of food and beverage standards. The position includes competitive salary ranging from $65,000 to $70,000, plus an annual performance bonus. Bring your passion for service and join our innovative team! #J-18808-Ljbffr
$66.27k - $81.2k
...Join our community and experience Emerson College! The Guest Experience department serves as the “front porch... ...visitors across the globe. The Manager, Guest Experience reports to the Senior... ...all aspects of Front of House operation for all six of Emerson College’s Office...OperationsFull timePart timeWork at officeLocal areaNight shiftWeekend work- ...Colwen Management Inc is seeking a Front Desk Associate for the TownePlace... ...Responsibilities include assisting guests with check-ins, managing front desk operations, and providing exceptional... ...ideal candidate should have hotel experience, strong communication skills, and...Operations
- ...A leading event management firm in Boston is seeking a Guest Service Ambassador to provide exceptional experiences to guests. You'll be responsible for ticket fulfillment, assisting with retail operations, and engaging guests in unique experiences. The ideal candidate...Operations
$52.8k - $60k
...culture comprised of diverse backgrounds and experience, to better serve our communities. The people who... ...the people who answer it are fulfilled. The Guest Relations Manager leads guest relations and front desk operations, ensuring a seamless and welcoming experience...Operations- ...weeks, or when a live customer hits a hard problem and needs us to show up fast, that response is run by a small number of people operating largely by instinct and heroics. It works. We’ve kept nearly every customer we’ve deployed with. But it doesn’t yet scale. Your job...Operations
- ...Head of Client Experience About the Company Travel company delivering exceptional... ...escalated customer issues, and driving operational improvements. A key aspect of the role... ...record in leading service operations, managing escalated customer concerns, and a strong...OperationsRemote work
$29 - $31 per hour
...Cambridge, Massachusetts. The role involves supervising daily front desk operations, ensuring excellent guest experience and adherence to service standards. Key responsibilities include managing front desk staff, handling check-ins and check-outs, conducting pre-shift...OperationsHourly payShift work- ...Supervisor to supervise the front desk team and ensure smooth operations that drive guest interaction and satisfaction scores. The supervisor will... ...to guests with professional information and services, manage charges, and verify invoices. This role requires keen attention...OperationsFlexible hours
$19.5 per hour
...Five Below Store Manager At Five Below our growth is a result... ...Go & Have Fun in an amazing experience, filled with unlimited possibilities... ...; ensuring that each guest has a fast, friendly check out... ...Responsible for leading front end operations, ensuring front end...OperationsHourly payLocal areaFlexible hoursNight shiftWeekend workAfternoon shift$60k - $90k
Join us as a Customer Experience Manager at Tracksmith . Based in Boston, this hybrid role requires 2‑3 days in the office. Tracksmith, an... ...Tracksmith’s brand values. Oversee day‑to‑day DTC customer service operations, including email, chat, and phone support. Support...OperationsWork at office$98k - $145k
...outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing... ...About the Role We are looking for a Senior Customer Experience Operations Manager to build and optimize the systems, processes, and...OperationsRemote workFlexible hours- ...Night Auditor to oversee overnight front desk operations, balance transactions, and close the day. You will respond to guest needs while ensuring accuracy and security of... ...and attention to detail are essential; prior hotel experience preferred and #J-18808-Ljbffr...OperationsNight shift
$50k - $90k
...As a Guest Experience Manager (GEM), you're committed to being your best self and working with integrity as you learn how to operate a multimillion-dollar restaurant. Our ideal candidate has a commitment to teamwork and a desire to learn and grow. The GEM role is a guest...Hourly payFlexible hours$100k - $120k
...VC firms, our client is a rapidly growing SaaS company that enables airports to optimize their operations and passenger experience. They are seeking a Customer Success Manager to be the primary liaison between the business and 20-25 US customers, providing guidance &...OperationsRemote work$140k - $160k
...Layer Health is adding a Customer Success Manager to our current team of two. Reporting... ...will be pivotal in driving our customer experience and maintaining their long‑term partnership... ..., including clinicians, IT teams, and operations leaders Help build internal processes and...Operations2 days per week$104k - $183k
...Senior Customer Success Manager – United States Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better... ...deliver more personalized service, improve operational efficiency and build stronger customer relationships...OperationsWork from homeFlexible hours$130k - $155k
...You You’re a seasoned Customer Success Manager who knows how to build customer relationships... ...Required: 4+ years of Customer Success experience, with a proven track record managing a... ...Familiarity with infrastructure, field operations, or GIS-adjacent technology What we offer...OperationsLocal areaImmediate startFlexible hours- ...thousands of vendors and formats. We move fast, operate lean, and hold ourselves to a high... ...Customer Success, the Customer Success Manager plays a critical role in making our... ...turn what you learn into a better client experience and repeat business. Partner with internal...OperationsShift work
$70k - $75k
...Overview What You'll Do: As a Customer Success Manager II, you will be responsible for driving... ...-functionally with Account Strategy and Operations (Technical Solutions, Analytics,... ...ambiguous challenges autonomously 2-3 years of experience working in customer-facing roles...OperationsTemporary workSummer holidayWork at officeFlexible hours$16 - $24.75 per hour
## Operations SupervisorApplylocations: Wrentham, Massachusetts, USA (Wrentham Village Premium... ...exceptional in-store and after-sales experiences; lead proactive outreach to drive... ...experience in a retail service environment in a management or floor leadership role (luxury/...OperationsMinimum wageSeasonal workFlexible hoursShift workNight shift$65k - $75k
...Position Title: Postsecondary Success Manager Department/Division: C5 Leaders Program Team... ...new ideas as they engage in learning experiences that are rigorous, relevant, and stimulate... ...of Management & Evaluation, the Chief Operating Officer, and the Executive Director to develop...OperationsFull timeApprenticeshipSummer workSeasonal workLocal areaRemote workFlexible hoursNight shiftAfternoon shift$128k
...looking for a Senior Customer Success Manager to join the Business Development team to... ...and tailored strategies The customer experience, by ensuring issues are resolved quickly... ...enterprise customers, guiding both day-to-day operations and long-term strategic planning...OperationsWork at officeRemote workFlexible hours- ...The Verve Hotel - Boston Natick is seeking a Front Office Supervisor to lead daily front desk operations and deliver outstanding guest service. You will supervise, train, and support front office staff, ensuring smooth check-in/out, accurate guest records, and prompt...Operations
$106.5k - $142k
...turning complex real-world environments into successful robot operations. As an early hire in this function, you will help shape the foundations... ...in uncontrolled real-world environments ~ Previous field experience: Background as Field Application Engineer, Solutions Engineer,...OperationsContract workRemote workWork from homeFlexible hours- ...Senior Customer Success Manager The Senior Customer Success Manager is responsible for... ...the customer internally. This role operates within a pod-based account team structure... ...teams to deliver a world-class customer experience. While not directly responsible for renewals...OperationsRemote workFlexible hours
$120.77k - $129.1k
...NielsenIQ/GfK's data is available. Helping manage and coordinating Nielsen IQ/GfK's... ...Science, Chemistry, or related and 7 years of experience required. Qualifications... ...Advent International portfolio company with operations in 100+ markets, covering more than 90%...OperationsLocal areaRemote workFlexible hours- ...Overview Customer Experience Supervisor Opportunity Summary Customer Experience Supervisor is responsible for assisting in the operation of managing a profitable service department through productive staffing, strong customer satisfaction, cost controls, setting and meeting...OperationsWork experience placementWork at office
- ...Guest Experience Specialist We are seeking a Guest Experience Specialist to assist the Hotel and... ...– assist Director of Sales & Sales Manager with reservations, rooming lists, group... ...events, and act as on‑property contact. Operations Support – support front office during heavy...OperationsFull timeContract workPart timeWork at officeWeekend work
$260k
...human in the loop. As a Success Programs Manager , you’ll own a portfolio of those... ...invest accordingly. Treat every cohort as an experiment. Continuously iterate on agent prompts,... ...Partner with Scaled CSMs, Sales, Strategy & Operations, and Support to define the rules of...OperationsWork at officeVisa sponsorshipFlexible hours$90k - $105k
A leading legal technology firm is seeking a Customer Success Manager to drive client satisfaction in a remote setting. This role emphasizes... ...strong client relationships, improving customer success operations, and has potential for leadership growth. With a target salary...OperationsRemote work
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