Bilingual Medical Receptionist - Part-Time

Bilingual Medical Receptionist (Part-Time) Part-time Green Oaks Physical Therapy (GOPT) has provided exceptional outpatient orthopedic care in the DFW metroplex for twenty-five years! Founded by Physical Therapists in 2000, GOPT now has 17 locations, allowing us to serve the people in our communities with compassionate and competent care. We currently have an immediate opening for a Part-Time Spanish-Speaking Medical Receptionist . We're looking for a compassionate and organized Medical Receptionist to join our healthcare team in Grand Prairie, United States. As the first point of contact for our patients, you'll play a vital role in creating a welcoming and efficient experience. Your enthusiasm, attention to detail, and commitment to excellent customer service will help ensure smooth operations and positive patient interactions throughout their visit. Responsibilities Greet patients with a warm, professional demeanor and direct them through the check-in process Answer and manage incoming phone calls, responding to inquiries and scheduling appointments with accuracy and courtesy Utilize electronic scheduling systems to book, confirm, and reschedule patient appointments efficiently Perform accurate data entry and maintain organized patient records in compliance with HIPAA regulations Validate and update patient personal and financial information with attention to detail Verify insurance benefits and coverage to ensure accurate billing and patient understanding Process payments over the counter, handle cash transactions, and maintain financial records Prepare, file, and fax patient documents while maintaining strict confidentiality Collaborate with clinical and administrative team members to support seamless patient flow Multitask effectively during peak hours while maintaining composure and professionalism Perform additional duties as assigned to support the overall success of the organization Qualifications High school diploma or equivalent 1+ years of experience in a medical front office environment Excellent verbal and written communication skills Proficient in Microsoft Word and Excel Strong telephone etiquette and customer service skills Experience with electronic health records (EHR) and medical software systems (preferred) Knowledge of HIPAA compliance and patient confidentiality requirements Ability to multitask and prioritize in a fast-paced environment Exceptional time management and organizational skills Meticulous attention to detail with strong accuracy in data entry Team player attitude with a collaborative and supportive approach Flexible, reliable, and adaptable to changing priorities Professional demeanor with empathy and patience when interacting with patients Problem-solving skills and ability to handle challenging situations with composure Proficiency in cash handling and basic financial transactions #J-18808-Ljbffr