Senior ServiceNow Developer - HRSD

Job Title: Senior ServiceNow Developer - HRSD


City: Tampa


State/Province: Florida


Posting Start Date: 6/10/26


Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at


Job Description:


Job Description

Job Title: Senior ServiceNow Developer

Location: Tampa, FL

Below is the JD:

We are seeking a Senior ServiceNow Developer with strong hands-on experience in ITSM and HR Service Delivery (HRSD). The role involves designing, developing, configuring, and supporting scalable ServiceNow solutions while working closely with Architects, BAs, and stakeholders to deliver high-quality implementations aligned with business needs.

Key Responsibilities

* Design, develop, and customize ServiceNow solutions across ITSM and HRSD modules (Incident, Problem, Change, Service Catalog, HR Case Management, Lifecycle Events).
* Implement and enhance HRSD Case Management, HR Services, HR Templates, Topics, Assignment Rules, and Knowledge.
* Develop server-side and client-side scripts using Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, Workflows, and Flow Designer.
* Configure Service Catalog, Record Producers, Notifications, SLAs, Reports, and Dashboards.
* Work on integrations using REST/SOAP APIs, Integration Hub, MID Server, LDAP, SSO, and email integrations.
* Support CMDB, Discovery awareness, and data integrity for ITSM processes.
* Participate in requirement analysis, solution design, development, testing, UAT support, deployment, and post-production support (L2/L3).
* Handle upgrades, cloning activities, update set management, and platform best practices.
* Mentor junior developers and contribute to coding standards and technical documentation.

Required Skills & Experience

* Strong hands-on experience with ServiceNow ITSM & HRSD implementations.
* Proficiency in JavaScript, Glide APIs, Flow Designer, Integration Hub.
* Experience with Service Portal / Employee Center customization.
* Solid understanding of ITIL processes and HR service workflows.
* Experience working in Agile/Scrum delivery models.
* Ability to independently own modules and deliver end-to-end solutions.
* Certification - CSA ( Mandatory ), CIS - ITSM, HRSD ( Preferred)

Mandatory Skills: ServiceNow Creator.


Experience: 8-10 Years.


The expected compensation for this role ranges from $80,000 to $158,000 .


Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.


Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.


Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.


Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.