Inside Sales Manager

Inside Sales Business Development ManagerThe Inside Sales Business Development Manager is responsible for driving new business growth through strategic inside sales initiatives and business development efforts, for their assigned territories. They oversee creating effective business plans to generate new account revenue, obtain goals, increase brand loyalty, and driving a proactive prospecting strategy in a remote environment. Primary duties include brainstorming with other business development staff, branch leadership and regional sales director to define the scope of the project, review requirements, and approve timeframes. The Inside Sales Manager will work closely with other company departments to oversee the progress of business development.Essential duties and responsibilities include:Responsible for meeting and exceeding annual new business sales targetsSupporting the sales process from start to finish and driving the sales process, when applicable.Developing new relationships and nurturing existing relationships through a defined daily number of outbound calls to engage and follow-up with potential and assigned customers via telephone and email, identifying and qualifying new prospective leadsDriving and recording business development activities and sales pipeline progression in a CRM (SalesForce.com)Ensuring CRM (SalesForce.com) is updated and current and that all key customer information, leads and target accounts are stored and managed.Qualifying and generating leads through APM (AllPropertyManagement), web searches, search engines, and cold calling prospective and existing customers in assigned areas to seek out and develop new business and product applications to increase market share.Responding timely to inbound leads through various channels.Conducting market research on prospective growth areas, competitive markets and industry trends.Developing business plan to achieve sales goals by identifying, advancing and closing deals, including working with their respective Branch Office to set "road map" for growth within their market.Executing and educating Branch Office on national and local sales promotions or contests.Working closely with operations to ensure smooth continuity of sales process.Maintaining a high level of product knowledge.Participating in sales calls, territory meetings and business planning process within assigned area. Building and maintaining a solid working relationship with all team members including but not limited to Regional Sales Directors, Marketing Directors, Senior VPs, Regional VPs and Branch Presidents.Identifying, developing, and executing new and existing referral sources to build successful referring relationships.Actively identifying and generating prospects through strategic sales strategies focusing on customers in target markets.Achieving revenue goals, new account goals and key performance metric benchmarks on a consistent basisMaintaining good working relationships with internal community managers to target new sales through referrals and references. Attending all operational staff meetings to give sales report and contest updates.Working in conjunction with operations, marketing and regional sales director to prepare; proposals, RFI, and RFP.Qualification requirements to perform this job successfully include:Basic understanding of sales principles and customer service practicesPossess a high energy, strong desire to achieve top results with a charismatic and positive "can-do" attitude over the phone or virtually.Strong communication and presentation skills (phone, interpersonal, written, verbal, etc.)Ability to successfully multi-task in a fast-paced environmentSelf-motivated, proactive, detail oriented and a team playerKnowledge of conflict resolution techniques at an expert levelCreative problem solving in understanding and addressing clients' needs and pain pointsTime management and time critical prioritization skillsEducation and/or experience:Experience in HOA/community association sales or property sales requiredMinimum 3 years sales experience requiredBachelor's Degree PreferredInside sales experience preferredLanguage skills:Ability to read, analyze, and interpret complex documents. Ability to respond effectively to highly sensitive inquiries or complaints. High level written and verbal communication skills including the ability to make effective and persuasive speeches and presentations to management, public groups, and/or boards of directors. Knowledge of group dynamics is a plus.Reasoning ability:Ability to define problems, collect data, establish facts, and draw valid conclusions.Customer service skills:Demonstrates commitment to deliver outstanding customer service internally and externallyTakes ownership to personally resolve problems or ask for assistanceListens well, asks clarifying questions, and communicates effectively (verbal and written)Takes initiative to recognize and address problems quickly and decisivelySelf-motivated with ability to work in an unstructured environmentProactive outreach and visibility to all key stakeholdersOther skills / abilities required:Ability to gain a strong understanding of Associa, our value proposition, core values, services, policies and procedures.Ability to develop relationships that will help foster opportunities for big market growth.Thoroughly understand prospects business and key value drivers by driving two-way communication.Build Value through Associa's unique insight, experience and solutions.Excellent problem-solving skills to create solutions to cut cost, increase property values, create community involvement and provide superior level of service.Ability to effectively measure ROI on marketing and sales effortsKnowledge and proficient utilization of MS office, Excel, Word, PowerPoint, GoToMeeting, Zoom, Microsoft TeamsKnowledge and utilization of CRM, preferably SalesforceAbility to quickly learn and become proficient in the use of ConnectAndSell, leveraging the platform to maximize outreach efficiency, increase live conversations, and accelerate pipeline development.Comfortable navigating and adapting to new sales technologies and tools to support high-volume prospecting and engagement.Experience and comfort level working in a remote work environmentMust have clear background and drug screening