Customer Service Associate-PT

Job Description

Job Description

Description:

Carroll County Coop – Tazewell Branche is looking for a part-time Customer Service Associate. The ideal candidate will have 6+ months in retail experience, have an agriculture background, and be outgoing and friendly with integrity.

Requirements:

Essential Job Functions:

• Greets customers in a welcoming and professional manner in person or over phone. 
• Processes checkout/exchange/return transactions utilizing cash registers and credit/debit card terminals. 
• Makes genuinely helpful recommendations to customers and identifies opportunities to sell additional merchandise or services. 
• Provide prompt and courteous customer support. Assist customers with filling orders, lifting and accessing products, and loading merchandise into vehicles. Verify invoices to ensure proper merchandise and quantities are loaded. Effectively secure loads. 
• Replenishes merchandise and faces products on shelves to ensure a neat and professional presentation according to store procedures. 
• Works safely as to not cause harm to self, customers, co-workers, equipment or inventory. 
• Monitors entrances and exits in an effort to promote store safety, security and to minimize merchandise loss. 
• Performs daily housekeeping duties according to procedures to ensure a neat, clean and welcoming environment. 
• Fill propane cylinders. Operate all propane-related equipment according to established procedures and safety protocols, and in compliance with training and licensing requirements. 
• Assist facility team members in taking physical inventory according to established guidelines. 
• Assist in warehouse as needed. 
• Performs all other job functions as assigned.
• Ability to work defined work schedule, which may change from week to week, and to report to work on time is required.
• Must be reliable and have reliable transportation.
• Pay based on experience. Pay range $13.00-$15.00 per hour.

Carroll Co Cooperative is an Equal Opportunity Employer