Front of House Manager

Benefits:

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Position Summary

We're hiring an experienced, hospitality-driven Front of House Manager to join our service team as we open Deepwell — the newest full-service restaurant from the Kindred Hospitality group. This role is suited to a leader who takes pride in building a strong service culture, developing a team, and delivering a consistently exceptional guest experience. We’re searching for a lively, energetic person with a heart for hospitality and a passion for food, wine, & spirits. Someone who enjoys working with a team to improve leadership and has a great sense of integrity.

About Us

Deepwell is an upscale casual restaurant and part of a growing local restaurant group, with several other restaurants in the area owned by Joe & Katy Kindred. Our culinary team has earned numerous James Beard Foundation nominations along with other national and local accolades. We're known for seasonally-driven menus, craft beer and cocktail programs, and a stellar wine list — and we're looking for team members who bring the same level of care to the guest experience that our kitchen brings to the plate.

Responsibilities

Oversee daily front-of-house operations, ensuring high standards of hospitality and service

Hire, train, schedule, and develop servers, bartenders, hosts, and support staff

Manage reservations, seating flow, and service pacing during high-volume shifts

Lead pre-shift meetings to communicate menu changes, specials, and service expectations

Address guest concerns and special requests promptly and professionally

Monitor labor costs, scheduling, and staffing levels to align with service needs

Partner closely with kitchen leadership to ensure seamless communication between front- and back-of-house

Uphold and enforce health, safety, and responsible alcohol service standards

Support hiring, performance management, and team culture initiatives

Qualifications

Previous experience as a Front of House Manager, Assistant General Manager, or similar leadership role required; upscale or fine dining experience strongly preferred

Strong leadership, organizational, and conflict-resolution skills

Working knowledge of wine, craft beer, and cocktail programs

Experience with POS systems, scheduling software, and labor management

Excellent communication skills and composure under pressure

Ability to stand and walk for extended periods

Flexibility to work night shifts, weekends, and holidays as needed

Must meet minimum age requirements for overseeing alcohol service per NC state law

Compensation & Benefits

Pay: Competitive, based on experience. Starting at $60,000 per year.

401(k) with company match

Health, dental, and vision insurance (full-time)

Employee Discounts

Opportunity for growth within a multi-location restaurant group

Job Type: Full-time, 50 Hours a Week

Schedule: Night shift

Shift: 10-hour shift

Restaurant Type: Upscale casual