Supervisor

Benefits:

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Job Description:

Promise Point Care is seeking an experienced and motivated Direct Care Supervisor to lead and support our Direct Care Staff within our Youth Placement Center. This role is responsible for ensuring safe, structured, and therapeutic care for youth while overseeing daily staff operations.

The ideal candidate is a strong leader who is passionate about youth development, team management, and maintaining high standards of care.

Responsibilities:

Supervise, coach, and support Direct Care Staff during assigned shifts

Ensure proper staff-to-youth ratios are maintained at all times

Monitor daily operations and ensure compliance with policies and procedures

Provide guidance in crisis situations and behavioral interventions

Review and approve documentation (incident reports, shift notes, logs)

Assist with staff scheduling, call-offs, and shift coverage

Train and onboard new Direct Care Staff

Maintain a safe, structured, and therapeutic environment for youth

Communicate effectively with leadership regarding program needs

Qualifications:

Valid driver’s license (required)

CPR Certification (required or willing to obtain)

Minimum 2 years of experience working with youth or in residential care

Previous supervisory or leadership experience preferred

Strong leadership, communication, and conflict-resolution skills

Ability to work in high-stress situations and make sound decisions

Must pass background check and drug screening

Schedule:

Full-time position

Day, Evening, or Overnight supervisory shifts

Weekends and holidays may be required