Operations Supervisor

Operations Supervisor

ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.

POSITION SUMMARY

The Operations Supervisor is expected to coordinate and oversee the daily activities of the warehouse to ensure the efficient flow of goods and meet organizational needs. This position is responsible for overseeing employees in multiple warehousing departments to ensure the operation is run in a company-relevant and cost-efficient manner.

ESSENTIAL RESPONSIBILITIES

• Oversee multiple employees in a multi-faceted environment to complete inbound, stocking, picking, packing, inventory, shipping and return processing activities
• Regulate daily workload and assign productivity goals based on customer's demands
• Train, coach, engage and develop employees on efficient work methods aimed at improving the accuracy, efficiency, profitability, safety and security of the operation
• Interview, hire and/or promote, onboard and train employees to sustain a successful onboarding experience
• Advocate and support corporate training programs for direct reports to prepare team members for career path progression opportunities
• Manage hourly employee scheduling through workforce management software (UKG)
• Monitor hourly employee performance, year-end reviews, scheduling and one-on-one developmental meetings
• Drive continuous improvement efforts in your warehouse by leading team projects to improve operational efficiency and customer profits in conjunction with lean management principles
• Maintain knowledge of contractual requirements regarding execution of services and Key Performance Metrics detailing the measurement of our performance
• All other duties as assigned

MINIMUM QUALIFICATIONS

These may be representative, but not all-inclusive of those commonly associated with this position. We encourage you to apply, even if you don't meet every qualification.

Education & Experience

1+ year(s) of supervisor experience or equivalent work experience preferred

Bachelor's degree or equivalent education/work experience preferred

Proficiency in Microsoft Office tools preferred

Advanced knowledge of warehouse management systems preferred

Capabilities

Problem-solving and critical thinking skills

Excellent verbal, written and interpersonal skills

Ability to present information and respond to questions from various individuals

Conflict management skills

Valuable relationship-building and collaborative skills

Thrive in a fast-paced environment

Physical & Mental Requirements

While performing the duties of this job, the employee requires the ability to:

Hear, read and comprehend, write and communicate

Frequently sit, type and perform repetitive wrist motion

Continuously stand, walk, bend, squat/kneel, twist/turn or reach on even and uneven surfaces

Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities

Use material handling equipment that must be operated according to specific operation procedures

Spend 50 75% of time on warehouse floor in fast-paced environment

The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OUR VALUES

Pillared on our core values, we strive for collective growth and reaching our highest potential. We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas.

Respect | Give and it will be given.

We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity.

Trust | Earned over time.

We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood.

Team | Accomplish more together.

We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.

Opportunity | Realize your potential.

We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us.

EQUAL OPPORTUNITY EMPLOYER

ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as an exhaustive list of all duties, responsibilities, success profile characteristics or qualifications required of employees assigned to this job. Management retains the discretion to add to or change the duties of the position at any time.