Membership Sales Associate

Membership Sales Associate

The Membership Sales Associate is the front of house for our club. You are the first person a prospective member meets, the voice on the other end of a follow-up call, and the reason someone decides to walk through our doors instead of driving past. This role is built for someone who genuinely enjoys people and is not intimidated by the ask. You will manage inbound leads, conduct tours and consultations, present membership options, and enroll new members. You will also prospect, follow up, and build relationships in the community that turn into members. We are a new club with a small team, which means the person in this seat helps set the standard for how we operate from day one.

Compensation includes a base hourly wage of $17 per hour, uncapped commission on every membership you enroll, paid semi-monthly, monthly volume bonus tied to memberships sold, commission on coaching and training program enrollments, paid holidays, complimentary club membership and personal training sessions, and discounts on health and wellness products and services. Typical first-year earnings for this role range from $36,000 to $41,000 based on performance. Because commission is uncapped, strong performers earn above that range.

This role starts at 30 hours per week. The move to full-time is real, it is available to anyone who wants it, and it is earned through performance rather than time served. We will tell you the specific production targets before you start so you always know exactly where you stand and what the next step requires. Full-time team members receive a full benefits package including health insurance support, paid time off accrual, and paid holidays. Full-time earnings in this role typically range from $46,500 to $52,500 annually. If full-time is not what you want, that is a legitimate choice and this role works well as a part-time position. We will not push you toward hours you do not want.

Key responsibilities include lead management, sales execution, member experience and retention, marketing and community engagement, training and development, and team collaboration.

We believe you should always know where you stand. You will have clear targets for appointments set, appointments shown, memberships enrolled, and coaching enrollments, and you will know what those targets are before you start. We review them with you regularly and adjust when the clubs reality changes. Targets here are not handed down and forgotten. You get the training, the systems, and the direct support of an owner who is in the building. If a number is not being hit, our first question is what support is missing.

Required qualifications include demonstrated experience in sales, membership sales, or a consultative service role, strong verbal and written communication skills, including proper grammar, punctuation, and clarity in person, by phone, by email, and by text, comfort initiating conversations and asking for the sale, reliability and availability across afternoons, evenings, and weekends, and comfort with CRM and sales software. Preferred qualifications include experience in a fitness, wellness, or membership-based environment, current nationally recognized Personal Training Certification (NASM, ACE, ISSA, NSCA, or equivalent), experience creating or contributing to social media content, and interest in a long-term path into coaching or club management.

Clear, professional, well-structured communication is a core expectation of this role. Every message you send represents the club. We provide communication training and support the use of AI tools to help refine and structure messaging, and we expect everything to be proofread before it goes out.

Equal Opportunity Employer: We are proud to be an equal opportunity employer that values diversity and fosters an inclusive workplace. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We encourage and welcome applications from qualified candidates.

Join a brand new club at the ground floor, in the community where you live, and help build something that lasts.