Administrative Assistant, Residential Life

Job Description

Job Description

Under the direction of the Director of Residential Life, the Administrative Assistant provides administrative support relating to the overall management of the Office of Residential Life. This position serves as the primary customer service point for students, families, and guests, and has a collaborative relationship with College staff and faculty.

Responsibilities:

• Serve as the first point of contact and provide customer service at the front desk for students, families, staff and faculty.
• Provide administrative support for the Director of Residential Life and other professional staff.
• Assist in execution of residential life administrative processes including, but not limited to: room change, housing accommodations and exemptions, commuter applications, etc.
• Manage up to four student workers, including hiring, scheduling, training, supervising, and payroll.
• Assist in management, processing, tracking, and storage of all residential life keys.
• Manage mailings and supply inventory for the department and department staff.
• Assist in coordination and organization of Residential Life student staff training, selection processes, and other major events.
• Support management of student records and communications, including mail merges and file system maintenance and assist with budget management.
• Provide support for College opening and closing functions.
• Complete other duties as assigned.

Required Qualifications:

• Requires a minimum education including successful completion of 4 years of high school, or equivalent. Completion of two years of college or graduation from a two-year technical college with an Associate's Degree preferred.
• Requires a minimum of 1-3 years of similar administrative experience.
• Requires excellent oral and written communication skills to effectively communicate with students, parents/family members, faculty, staff and guests/community members.
• Requires the ability to use a personal computer and Web browser, including a working knowledge of Microsoft Office Suite and preferred knowledge of Adirondack THD and Workday.
• Requires the ability to work collegially in a team-oriented environment.
• Ability to exercise individual initiative, independent action, and sound judgment.
• Requires demonstrated ability to handle challenging situations with confidence and function effectively with frequent interruptions.
• Requires demonstrated expertise in the areas of organization, problem-solving and critical thinking.
• Requires knowledge of and the ability to use a variety of standard office equipment such as a telephone, computer keyboard, copier, scanner, etc.

For greatest consideration please submit these materials by July 25, 2026.

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About Carthage

Located on the shore of Lake Michigan in the thriving Chicago-Milwaukee corridor, Carthage College blends the best liberal arts traditions with desirable degree programs, transformative learning opportunities, and personal attention from dedicated faculty and staff. Our beautiful campus, an 80-acre arboretum with stunning lake views, is home to 2,600 undergraduate students and 200 graduate students. Founded in 1847, Carthage is consistently named a Best Midwestern College by The Princeton Review and a Most Innovative School by U.S. News & World Report. All Carthage employees play a vital part in the success of our students, as we work together to create an environment where all can achieve their true potential. Grow with Carthage.

Carthage College is an equal opportunity employer (EOE) dedicated to the goal of building a culturally diverse community. We welcome applications from a broad spectrum of people, including members of ethnic minorities, women, veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender expression, gender identity, sexual orientation, national origin, protected veteran status or status as an individual with a disability.

This position requires a background screening