Audio Visual Support Technician

SpaceCenterHoustonisaspaceexplorationlearningdestinationdedicatedtorevealinghow science and humanity power space exploration through meaningful, moving experiences about people and the courage, innovation, and teamwork they use to expand the boundaries of what's possible.Weinspireguestsofallagestoconnectwiththesignificanceofspaceexplorationas incrediblefeatsofhumanspaceflightcontinuetobringjoyandwondertotheworld.Ownedand operatedbythenonprofitMannedSpaceFlightEducationFoundation,wearetheOfficial VisitorCenterof NASA JohnsonSpaceCenterandaSmithsonianaffiliate. We are currently seeking a Full-Time AV Support Technician responsible for working the setup, installation, configuration, and maintenance of complex AV systems. RESPONSIBILITIES Install, configure, and test a variety of professional audio-visual systems Troubleshoot and resolve complex AV issues during setup and live events Maintain, repair, and upgrade AV equipment, including wiring, mounting, and integration Lead and mentor Level I Technicians, ensuring tasks are completed accurately and efficiently Coordinate scheduling and resource allocation for AV setups and installations Operate and support AV systems during events, ensuring high-quality audio and video delivery Collaborate with event planners and clients to understand and execute AV requirements Serve as liaison with vendors for service, support, and warranty needs Utilize multimedia software and digital tools for content integration and system configuration Ensure all installations meet safety, quality, and accessibility (ADA) standards Document configurations, maintenance, and repair activities Maintain and repair exhibits with AV components Maintain and repair simulator/VR experience Follow all safety protocols, including operation of heavy machinery QUALIFICATIONS Associate in IT(or related field)or equivalent experience 2+ years of experience in IT/AVsupport or helpdesk roles Strong understanding of AV systems, installation practices, and troubleshooting techniques Proficiencyin multimedia software and digital audio/visual tools Ability to interpret technical drawings, wiring diagrams, and equipment schematics Basic understanding of AV-over-IP networking protocols. Excellent communication and leadership skills Capable of managing multiple tasks under pressure with attention to detail Comfortable lifting, mounting, and handling AV equipment and infrastructure Proven experience in a technical AV role (2+ years preferred) Commitment to adhering to safety and accessibility compliance Ability to learn andoperateheavy machinery AVIXA Certified Technology Specialist (CTS) Certification/obtain within 6 months of hire date Either currentlypossessor obtainwithinfirst yearof hire: CompTIA Security+ OSHA 30-Hour General Industry Card Any applicable heavy machinery qualifications/certificationsrequired PHYSICAL ABILITIES / WORK ENVIRONMENT Ability to climb ladder systems, stairways andnavigateclose proximityspaces with a minimum of 18 inches clearance and the ability tolift upto 50 pounds. Valid Texas Driver's License and the ability to pass a drug screen test. Abilityto respond to work emergencies or work extended hours inan emergency situation. Must have maturity to work with little to nosupervision. Willingness to work flexible hours,includingnights,weekends, rotatingshiftsand holidays Space Center Houston is an equal opportunity employer. We promote a culture of respect, inclusivity, and collaboration. #J-18808-Ljbffr Spacecenter