Customer Service Representative - Bilingual Spanish, Healthcare (Part Time)
$16.91 per hourMaximus
General information
Job Posting Title
Customer Service Representative - Bilingual Spanish, Healthcare (Part Time)
Date
Friday, July 24, 2026
City
El Paso
State
TX
Country
United States
Working time
Part-time
Description & Requirements
Location:
On-site in
El Paso, TX Starting Pay: $16.91/hr. plus potential bonus opportunitiesSchedule: Limited-Service Part-Time positions available
Site Hours: Monday - Saturday , 8 a.m. - 8 p.m.
; targeted start date, hours, and schedule
will be discussed with recruiterEvening and night shifts are highly preferred with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.
Make a Difference by Helping People Navigate Healthcare with Confidence
Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team.
You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.
Pay & Benefits
We provide a competitive package designed to support your success both inside and outside work:
- Competitive Compensation:
$16.91/hr. base pay + 10% shift differential
Potential to earn additional bonus incentives for eligible employees increasing overall compensation*
- Tuition Reimbursement:
- Future Planning:
- Paid Time Off Package:
- Maximus Wellness Support:
- Work/Life Balance Support:
- Career Growth:
- Meaningful Work with Impact:
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
Vacancy posted 2 days ago
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