Relationship Banker

Job Overview At Bank of America, this role engages clients in the lobby to assist with transactions via self‑service resources such as mobile banking, online banking, or ATM. The position includes accurately and efficiently processing cash transactions and fostering deep conversations to understand clients’ financial priorities. Responsibilities Execute the bank's risk culture and strive for operational excellence. Build relationships with clients to meet financial needs. Follow established processes and guidelines to do what is right for clients and the bank, adhering to applicable laws and regulations. Grow business knowledge and network by partnering with experts in small business, lending, and investments. Manage financial center traffic, appointments, and outbound calls effectively. Drive the client experience. Manage cash responsibilities. Qualifications Enthusiastic, highly motivated self‑starter with strong work ethic and focus on results. Collaborative, building and nurturing strong relationships. Passionately committed to delivering an improved client experience. Confident identifying solutions for new and existing clients. Effective communicator comfortable engaging all clients. Adaptable to new information and technology platforms. Confident educating clients on self‑service banking transactions. Strong critical thinking and problem‑solving skills. Follow established processes and guidelines, adhering to applicable laws and regulations. Efficiently manage time and capacity; focus on results while acting in the best interest of clients. Must be able to work weekends/extended hours and travel to any financial center within reasonable distance. Desired Qualifications Experience in financial services and knowledge of industry, products and solutions. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash handling experience. Bachelor's Degree or business‑relevant associate’s degree (business management, administration, finance). Skills Adaptability Business acumen Customer and client focus Oral communications Problem solving Account management Client experience Branding Client management Client solutions advisory Relationship building Business development; pipeline management Prospecting Referral identification Referral management Minimum Education High School Diploma / GED / Secondary School or equivalent. Shift & Hours Shift: 1st shift (U.S.); Hours per week: 40. Compensation Hourly pay $25.00-$27.88; base salary only, not incentive eligible. Benefits Benefits eligible; access to paid time off, resources and support for well‑being. #J-18808-Ljbffr Bank of America