Agente de Servicio al Cliente Part Time

Aerovias del Continente Americano S.A. Avianca

Agente de Servicio Al Cliente Part Time

Ubicacin: IAD, US Empresa: AMERICA CENTRAL CORPORATION (USA) (US2)

Responsabilidades Cada vez estas ms cerca de tocar el cielo! Queremos que hagas parte de este emocionante viaje en donde podrs crecer y desarrollarte junto a un equipo altamente capacitado y diverso que te acompaar a seguir venciendo obstculos y alcanzar tu destino. En este rol realizaras y aseguraras la excelencia en el servicio, brindando un trato gil y oportuno; con el fin de cumplir con los deberes y responsabilidades establecidos en los manuales operativos y del Sistema de Gestin Integral.

Funciones especficas:

Atender, orientar y direccionar al pasajero en cada punto de contacto, de acuerdo con lo establecido en los procedimientos; con el fin de garantizar que la operacin de los vuelos se maneje de forma segura y as obtener calidad en el servicio.
Asegurar un excelente servicio al cliente, a travs de la satisfaccin de las necesidades y requerimientos del mismo; con el fin de garantizar el mejoramiento continuo de la organizacin.
Apoyar al Supervisor, Agente Lder u otros colaboradores, en caso de retrasos, vuelos interrumpidos, sobreventa o cancelaciones, realizando las funciones que se le asignen; con el fin de garantizar el mejoramiento continuo de la organizacin.

Check- in / los requisitos para abordar:

Experiencia laboral requerida: 6 meses de experiencia en empresas de servicio y atencin al cliente. High school finalizado. Idioma: ingls B2 indispensable Documentos con autorizacin para trabajar en los Estados Unidos Lugar de la vacante: Washington, USA.

Responsabilidad Genrica IN_GE0204_01 RESPONSABILIDADES ESPECFICAS EN SISTEMAS DE GESTIN Y CUMPLIMIENTO

Experiencia y Certificaciones

Educacin adicional servicios aeroportuarios, logstica de eventos, psicologa, otros similares. Ingles: B2 Experiencia Prcticas empresariales, seis (6) meses en empresas de servicio. Certificaciones Induccin, cursos y academia, Amadeus, curso pre-ingreso, cursos regulados de los aeropuertos. Educacin Tcnico en Administracin Turstica y Hotelera o Lenguas Modernas Educacin (Otras especialidades) Competencias

Aerovias del Continente Americano S.A. Avianca

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Vacancy posted 1 day ago

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