Manager, Market Intelligence

Manager, Market IntelligenceCredit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country.The Manager, Market Intelligence leads the development of market and competitive insights that inform Sales strategy, business decisions, growth opportunities, and competitive positioning. Reporting to the Director, Sales Strategy & Analytics, this role oversees competitor and market research, translates findings into actionable recommendations, and partners with Sales Leadership, Product, Marketing, Analytics, and other stakeholders to strengthen the organization's understanding of the competitive landscape.Outcomes and Activities:This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member.Competitive and Market IntelligenceLead research and analysis of competitors, dealer programs, pricing, products, technology, partnerships, and go-to-market strategies.Monitor market trends, industry developments, regulatory changes, and emerging competitive risks and opportunities.Evaluate competitor strengths, weaknesses, and potential business implications.Translate complex research into clear, actionable insights and recommendations.Strategic Decision SupportServe as a subject matter expert on competitive and market intelligence.Provide insights that support Sales strategy, strategic planning, growth initiatives, and leadership decision making.Support market assessments, business reviews, strategic planning, and ad hoc business priorities.Develop and deliver executive-level briefings, presentations, and recommendations.Competitive Positioning and EnablementOversee development of competitor profiles, battlecards, competitive assessments, differentiation frameworks, and related resources.Partner with Sales, Product, Marketing, and Sales Enablement to support positioning and competitive response strategies.Ensure competitive intelligence resources remain current, accurate, and actionable.Intelligence Operations and GovernanceEstablish consistent processes for gathering, validating, organizing, and sharing competitive intelligence.Maintain competitor databases, research repositories, dashboards, and recurring intelligence reporting.Improve accessibility, quality, and utilization of competitive intelligence across the organization.Measure the effectiveness and business value of intelligence outputs.Team LeadershipLead, coach, and develop Competitive Intelligence team members.Set priorities, performance expectations, and quality standards.Foster analytical rigor, curiosity, collaboration, and continuous improvement.Requirements:Bachelor's degree in Business, or equivalent relevant experience.At least five years of experience in Competitive Intelligence, Market Research, Business Strategy, Product Marketing, Business Analytics, Sales Strategy, or a related field.Experience leading team members, programs, or complex analytical initiatives.Strong research, analytical, critical-thinking, communication, and presentation skills.Ability to translate complex information into actionable business recommendations and influence stakeholders across functions.Targeted Compensation: $128,500 - $150,000 base salary + annual bonus planThis position is not currently open to individuals who require sponsorship now or in the future to work legally for Credit Acceptance, such as H-1b / H-4 or F-1 OPT visa holders.BenefitsExcellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to WorkOur Company Values:To be successful in this role, Team Members need to be:Positive by maintaining resiliency and focusing on solutionsRespectful by collaborating and actively listeningInsightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisionsDirect by effectively communicating and conveying courageEarnest by taking accountability, applying feedback and effectively planning and priority settingTo create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must:Identify the Right People by recognizing top talentSet Clear Expectations by managing change and directing othersTrain team members and focus on developing talentPerformance Manage by ensuring accountability and driving resultsCreate the Right Environment by establishing trust and managing conflictMaintain the Right Number of team members needed to build an effective teamExpectations:Remain compliant with our policies processes and legal guidelinesAll other duties as assignedAttendance as required by departmentAdvice!We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. Credit Acceptance