Level 0 Help Desk Technician
Onsite Computing
Job Description
Job Description
About Us: Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment.
Job Description:
We are seeking a motivated and enthusiastic Intern to join our team as a Level 0 Technician. This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working alongside experienced professionals in a dynamic and fast-paced environment.
Key Responsibilities:
- Assist with basic troubleshooting and support for hardware and software issues.
- Perform routine maintenance and updates on client systems.
- Help set up and configure new hardware and software for clients.
- Provide support for network connectivity issues.
- Document and track support requests and resolutions in our ticketing system.
- Assist with inventory management and tracking of IT assets.
- Collaborate with team members to ensure timely and effective resolution of client issues.
- Participate in training sessions and workshops to enhance technical skills.
Qualifications:
- Currently pursuing a degree or certifications in Information Technology, Computer Science, or a related field.
- Basic understanding of computer hardware, software, and networking concepts.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a team.
- Eagerness to learn and adapt to new technologies and processes.
What We Offer:
- Hands-on experience in a professional IT environment.
- Mentorship and guidance from experienced IT professionals.
- Opportunity to develop technical skills and gain industry knowledge.
- Flexible working hours to accommodate academic commitments.
- Professional growth opportunities and certifications.
- Competitive salary based on experience
- Cell Phone reimbursement
- Health, dental, and vision insurance
- Paid time off and holidays
- Collaborative work environment
Vacancy posted 8 days ago
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