Director, Culture, Opportunity & Inclusion (HYBRID-CHARLOTTE, NC)

Job Description

Job Description

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

The Role

The Director of Culture, Opportunity & Inclusion (COI) is responsible for shaping, advancing, and embedding the enterprise COI strategy across Compass Group. This role serves as a strategic leader and steward of the COI narrative, ensuring it is clearly articulated, consistently activated, and meaningfully integrated into the organization’s people and business priorities.

 

Working in close partnership with the Global Director and senior stakeholders, the Director translates enterprise strategy into scalable activation frameworks, engagement strategies, and leadership enablement tools. This role drives alignment across sectors and functions, ensures COI priorities are embedded in how the organization operates, and leads enterprise-wide efforts that strengthen culture, opportunity, and inclusive growth.

 

Key Responsibilities:

 

Enterprise COI Strategy & Stewardship
•    Lead the development, evolution, and stewardship of the enterprise COI strategy and narrative
•    Ensure alignment of COI priorities with broader people, culture, community, and business strategies
•    Establish clear frameworks that guide consistent understanding and application of COI across sectors and regions
•    Identify emerging cultural, workforce, and business trends to inform strategic direction
•    Provide thought leadership to senior leaders on culture, opportunity, and inclusion priorities

Engagement & Enterprise Activation
•    Design and lead enterprise-wide COI engagement strategies, including major launches, campaigns, and milestone moments
•    Develop scalable activation plans that drive measurable adoption and cultural integration
•    Oversee the creation of executive-level presentations, leader toolkits, implementation guides, and communications
•    Equip senior leaders with messaging, tools, and strategic guidance to champion COI within their organizations
•    Ensure consistency of messaging while allowing flexibility for local and sector adaptation

 

Partnership & Cross-Functional Collaboration
•    Partner with HR, Communications, Talent, Operations, and sector leadership to embed COI into enterprise initiatives
•    Drive shared ownership and governance structures that support sustainable implementation
•    Act as the strategic connector between COI vision and operational execution
•    Represent COI in enterprise forums and cross-functional leadership discussions

Measurement, Insights & Impact
•    Establish metrics and success indicators to assess activation, engagement, and cultural impact
•    Analyze qualitative and quantitative data to inform continuous improvement
•    Ensure storytelling and reporting reinforce enterprise accountability and momentum

Required Qualifications
•    Bachelor’s degree in Business, Organizational Development, Human Resources, or related field
•    10+ years of progressive experience in enterprise strategy, culture, engagement, communications, or related leadership roles
•    Demonstrated experience leading cross-functional initiatives in complex, matrixed organizations
•    Passion for advancing opportunity, belonging, and inclusive growth at scale 
•    Strong executive presence with the ability to influence and advise senior leaders
•    Exceptional writing, storytelling, and narrative development skills
•    Proven ability to translate enterprise strategy into scalable frameworks and activation plans

Apply to Compass Group today!

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

 

Compass Corporate maintains a drug-free workplace.

 

Applications are accepted on an ongoing basis.

 

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

 

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

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Certain positions may require Florida Level 2 background screening. Details:  

Req ID: 1514683

Compass Corporate 

Alexis Ditaway 

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