Program Support/Outreach Specialist

Job Description

Job Description

Are you passionate about helping families access quality education for their young children? Do you like having a variety of job tasks, which allows you to organize and be detail-oriented while also being social and interactive?

Join an organization which has been providing quality education services through the Head Start program for 60 years. The Program Support Outreach Specialist works with management and staff, as well as outside agencies, to provide outreach and coordinate the integration of service components within the Early Childhood Education (ECE) department. 

If you are passionate about supporting families and promoting early childhood education, we encourage you to apply and become part of our mission to strengthen community engagement and access to vital services.

Key Responsibilities Include: · 

Plan, coordinate, and implement outreach initiatives. Conduct outreach and community education efforts to increase awareness of ACAP's early childhood programs through community events, presentations, direct outreach, digital communications, and social media engagement.

Respond to phone inquiries, providing accurate information about ACAP programs and services, and connect individuals to the resources they need. Support families through the enrollment process for Early Childhood Education (ECE) programs.

Represent ACAP at community events, resource fairs, and partner meetings, serving as an ambassador for the organization's mission by promoting programs and services, distributing educational materials, and connecting families to available resources.

Contribute to ACAP's mission by fostering an inclusive, family-centered approach that empowers parents, supports children's development, and strengthens the communities we serve.

Starting at $20.45 per hour; Monday-Friday 35 hours per week; Flexibility may be needed on nights and weekends to attend periodic outreach events.

QUALIFICATIONS

A high school diploma or GED is required; a college degree is preferred but not required. At least two (2) years of experience in a related field is required (for example, outreach or customer service). Experience in a human services or community-based organization is preferred. Strong interpersonal and communication skills. Computer skills required: Strong database entry skills, MS Word, and basic Excel skills. Bilingual or multilingual abilities a plus. A valid NYS driver’s license with a means for transportation may be required.

ABOUT ALBANY COMMUNITY ACTION PARTNERSHIP

Albany Community Action Partnership (ACAP), the Community Action Agency (CAA) for Albany County, has been a source of direct support for families living in poverty for 60 years. Our services are administered through three departments: Career and Community Services, Early Childhood Education, and Energy Services. Each year, ACAP fosters opportunities for self-empowerment and enrichment in the lives of thousands of young children and families. Our mission is to partner with families and communities to expand opportunities and build stronger networks to foster upward economic mobility.

BENEFITS

Health, Dental & Vision Insurance; Sick, Vacation, and Personal Leave; 403(b) with employer contribution; twelve (12) paid holidays; Tuition Assistance; Employee Assistance Program (EAP); and Opportunity for Advancement!

APPLICATION PROCESS: You may apply on our website at albanycap.org/careers -at-acap. No phone calls please.
We are proud to be an EEO/AA employer M/F/D/V.We maintain a drug-free workplace.