Information Technology Support Analyst II
$46.52 - $50.54 per hourDirectedLINK LLC
Job Description
Job Description
Title: Information Technology Support Analyst II
Employment Type:6 months
Compensation Range: $46.52-$50.54
Location: Southern California
Work Schedule: 9/80 6:30am – 4:45pm with every other Friday off
Industry: Information Technology / Utilities
Company Overview
This organization operates large-scale public infrastructure systems and maintains enterprise technology environments supporting mission-critical operations. The role supports internal users through technical troubleshooting, systems support, documentation, and operational continuity activities.
Position Summary
The Information Technology Support Analyst II performs intermediate-level IT support activities including troubleshooting hardware and software issues, responding to support requests, supporting endpoint technologies, maintaining enterprise applications, and assisting with operational continuity across multiple IT environments.
Key Responsibilities
- Troubleshoot and support software, hardware, and enterprise systems
- Respond to end-user requests and provide technical resolutions
- Support and document service requests using enterprise ticketing platforms
- Install, configure, and maintain endpoint devices and software applications
- Support desktop, laptop, mobile, and peripheral technologies
- Assist with access controls and Active Directory administration
- Maintain asset tracking and equipment inventory systems
- Support operational systems, backups, and enterprise environments
- Develop documentation and provide user training
Required Qualifications
- Bachelor’s degree in a related field
- Minimum two years of relevant IT support experience
- Experience supporting enterprise desktop and endpoint environments
- Knowledge of hardware, software, networking, and operating systems
- Ability to diagnose and resolve technical issues
- Experience supporting end users in enterprise environments
- Ability to prioritize multiple requests and communicate effectively
Preferred Qualifications
- Experience with the following enterprise applications and technologies:
- Granicus
- Zoom
- ServiceNow
- Tanium
- SCCM
- Windows 11
- Microsoft Office Suite (Word, Outlook, Excel, etc.)
- Microsoft Teams
- Adobe applications
- Active Directory
- CheqRoom
- Workspace ONE (WS1)
- Experience supporting endpoint management and deployment tools
- Exposure to access management and enterprise security processes
- National Help Desk Certification preferred
Technical Environment / Applications Supported
- Granicus
- Zoom
- ServiceNow
- Tanium
- SCCM
- Windows 11
- Microsoft Office Suite
- Microsoft Teams
- Adobe
- Active Directory
- CheqRoom
- Workspace ONE (WS1)
Vacancy posted 10 days ago
Similar jobs that could be interesting for youBased on the Information Technology Support Analyst II in Los Angeles, CA vacancy
- We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical... ...: Education: Bachelor’s degree in computer science, Information Technology, or related field. 2+ years of experience in IT support...SuggestedWork at officeLocal areaRemote work
- The Metropolitan Water District of Southern California is seeking an Information Technology Support Analyst II at our Downtown Los Angeles headquarters. You will provide hands‑on and remote IT support, troubleshoot issues, and help maintain technology services for staff...SuggestedRemote work
$76.8k - $103.5k
...INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST II / EMERGENCY APPOINTMENT HOMELESSNESS Print ( Apply INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST II / EMERGENCY APPOINTMENT HOMELESSNESS Salary $76,804.32 - $103,495.68 Annually Location Los Angeles...SuggestedPermanent employmentFull timeLocal areaThe County of Los Angeles
Los Angeles, CA1 day ago- ...IT Support Analyst II We are seeking an Information Technology (IT) Support Analyst II to provide hands-on technical support in a fast-paced enterprise environment. In this highly visible position, you will provide direct in person and virtual support to employees...SuggestedFull timePart timeLocal areaRemote workMonday to FridayMonday to Thursday2 days per week
$76.8k - $103.5k
Information Technology Technical Support Analyst II Now Hiring: Information Technology Technical Support Analyst II Los Angeles County Department of Homeless Services & Housing Emergency Appointment | Salary: $76,804.32 - $103,495.68 Annually Monthly Salary: $6,400.3...SuggestedPermanent employmentImmediate start- ...JOB SUMMARY The IT Support Specialist II is an entry-level technical support role focused on building foundational IT skills while... ...diploma or equivalent required; coursework or degree in Information Technology or related field preferred · 0–1 year of experience in...InternshipWork at office
SOLA IMPACT
Los Angeles, CA1 day ago $65.52k - $87.36k
...Service Desk Analyst II Locations: Los Angeles, California Job Category: Information Technology Position Type: Full-Time Shift: Days Job Description... ...incidents and service requests related to IT support, systems, hardware, software, and Bio-...Full timeWork experience placementLocal areaRemote workFlexible hoursShift workNight shiftDay shiftAfternoon shiftWeekday workChildren's Hospital Los Angeles
Los Angeles, CA17 hours ago- The Metropolitan Water District of Southern California is seeking an IT Support Analyst II to provide hands-on technical support for employees and Board members in a hybrid work environment. You will troubleshoot hardware and software, manage service requests through ServiceNow...
- HCTec is seeking an experienced IT Support Analyst II to join our team in a hybrid role, providing on-site and remote support to clients... ...operating systems, Microsoft Office, Active Directory, and network technologies, with the ability to mentor junior staff and lead projects....Remote jobWork at office
- HCTec, LLC is seeking an experienced IT Support Analyst II to join our team. This hybrid role combines remote and on-site support to keep client systems running smoothly and securely. The ideal candidate has 2+ years IT support, strong Windows/Mac skills, AD and Office...Remote jobWork at officeLocal area
$30 - $56 per hour
...supplier to global automotive OEMs and supports leading U.S. aerospace and defense companies... ...-up and update customer status and information Pass on any feedback or suggestions... ...Ability to lawfully access information and technology that is subject to US export controls...Temporary workWork experience placementWork at officeLocal areaRemote workWeekend workDivergent
Los Angeles, CA2 days ago$30 - $56 per hour
Divergent is a technology company that has architected, invented, built, and commercialized... ..., and Divergent is now expanding to support mission critical needs in the Aerospace... ...Follow-up and update customer status and information Pass on any feedback or suggestions by...Temporary workWork experience placementWork at officeLocal areaRemote workWeekend work$76.8k - $103.5k
A local community college is seeking an Information Technology Technical Support Analyst II to provide technical support in the county's homelessness emergency response. This role involves troubleshooting, training, and customer service in a Windows environment. Candidates...Local area$76.8k - $103.5k
A local government agency in Los Angeles is seeking an Information Technology Technical Support Analyst II. This role is crucial for supporting the County's homelessness emergency response, involving complex troubleshooting and end-user training in a centralized Windows...Local area- ...Senior Help Desk Technician II Employment Type: Full Time... ...1 & 2 Help Desk (PC Assist) support services to end users consisting... ...problems with cutting-edge technology. To carry out our mission, we... ...Record and update required information for all IT-related tickets utilizing...Full timeFor contractorsWork at officeRemote workFlexible hours
Contact Government Services LLC
Los Angeles, CA1 day ago - ...Technical Support Specialist II Los Angeles, California, United States About the Job The Technical Support Specialist II provides technical guidance to the sales team and customers, assisting with engineering, technical, or scientific inquiries related to products...
DHD Consulting
Los Angeles, CA2 days ago $22 - $29 per hour
...Description Description: Job Title: Aquatics Technical Support Specialist II Department: Customer Support Reports To: Customer and... ..., and update our internal databases with relevant customer information as required # Proactively perform simple analysis on...Hourly payRemote workWeekend workVivoAquatics
Pasadena, CA10 days ago- Children's Hospital Los Angeles (CHLA) is seeking a Service Desk Analyst II to be the first point of contact for internal IT issues, supporting incidents and service requests related to IT, bio-medical engineering, and patient connectivity. The role requires a California...Remote jobAfternoon shift
- SoLa Impact is hiring an IT Support Specialist II in Los Angeles, CA to provide first-line technical support to employees under supervision. This entry-level role focuses on building foundational IT skills, troubleshooting basic issues, and learning the tools and processes...
$65k - $70k
...seeking a Service Technician to support our IT operations team in... ...Manager, the Service Analyst II provides second and third level... ...an onsite representative for technology initiativesAssisting management... .... For additional information on our benefits, visit our website...Work experience placementWork at officeLocal areaRemote work- ...industry-best customer service. Note: This is a local position only, and we do not offer a relocation program. Support Desk Tier II IT Technician About the Role We are seeking a proactive and skilled Tier 2 Support Desk Technician to join our growing...Casual workWork at officeLocal areaRemote workRelocation
Advanced Business Innovations
Los Angeles, CAa month ago - Vista Group is seeking an Application Specialist II to install, configure and support Vista Group cinema software across North America. You’ll troubleshoot complex issues, collaborate with global teams, and help customers optimize their software environment. We value proactive...Remote job
$30 - $33 per hour
....The Wonderful Company is looking to add a dynamic Desktop Support Engineer II to our growing team! This person will be the front-line support... ...software - antivirus, firewall, Anti-Spyware, etc...Information system hardware configuration and repair.Troubleshoot and repair...Work at officeLocal areaRemote workWorldwide$25.44 - $31.83 per hour
Overview The PC Desktop Support Analyst will assist with performing the daily operational... ...Thoroughly communicates progress and information with customers and team members in the... ...in activities to upgrade or deploy new technology, and update service catalogue and define...Work at officeRemote workFlexible hours- ...Health Services Corporation is seeking a Patient Services Advocate II at the Huntington Park, CA location. The role focuses on delivering a positive front-office experience, welcoming patients, and supporting the healthcare team with clear communication. The position...
$30 - $33 per hour
...The Wonderful Company is looking to add a dynamic Desktop Support Engineer II to our growing team! This person will be the front-line support... ...software - antivirus, firewall, Anti-Spyware, etc... Information system hardware configuration and repair. Troubleshoot and...Work at officeLocal areaRemote workWorldwideThe Wonderful Company
Los Angeles, CA2 days ago$71k - $73.7k
...Desktop Technician II The Marvin Group is a Strategic Partner for Global Alternate Mission Equipment and Sustainment. The Marvin... ...", serving as a trusted source for our unwavering commitment to supporting all branches of the Department of Defense and our global allies....Permanent employmentContract workFor contractorsWork at officeThe Marvin Group
Inglewood, CA19 hours ago- ...Endpoint Operations Support Analyst Alhambra, CA 12+ months Required Skills/Experience: Knowledge of drive encryption... ...methods, techniques, and tools. Bachelor’s degree in Information Technology Field Additional qualifying experience may be substituted...
WATI
Alhambra, CA20 hours ago $80k - $90k
...User Support Analyst Location: Monterey Park, CA Job ID: 5933 START YOUR APPLICATION... ...provides responsive, business-focused technology support for employees at the Monterey... ...and Experience Bachelor-s degree in Information Technology, Computer Science, Management...Work at officeRemote work2 days per weekRehrig Pacific
Monterey Park, CA4 days ago- The Wonderful Company in West Los Angeles, CA is seeking a Desktop Support Engineer II to provide front-line IT support for on-site and remote users, install and troubleshoot software, repair hardware, and assist with network/AD tasks. You will work five days a week onsite...Remote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Information Technology Support Analyst II. Be the first to apply!
Related searches
- data analyst supply chain analytics Los Angeles, CA
- senior data management analyst Los Angeles, CA
- data analyst bank Los Angeles, CA
- data analyst Los Angeles, CA
- information systems analyst Los Angeles, CA
- provider data analyst Los Angeles, CA
- report analyst Los Angeles, CA
- senior financial data analyst Los Angeles, CA
- senior data governance analyst Los Angeles, CA
- talent data analyst Los Angeles, CA