Administrative Assistant (On Site)

Administrative Assistant (Administrative Coordinator)Location: Saginaw, Michigan (On Site)Are you convenient to the Saginaw area? A critical thinker? A problem solver? Good working on your own and with a team? Open to learning new things and have at least a year of customer service experience?This could be an interesting role for you! You'll find steady work, supportive leaders, good benefits and advancement opportunities here.The position offers work-life balance (consistent M-F, 8 a.m. - 5 p.m. schedule) and flexibility (paid time off).*e.g., previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customersPay TransparencyThis position starts at $14 per hour.What's InvolvedAs an Administrative Assistant (Administrative Coordinator) at Morley in Saginaw, Michigan, you'll manage inbound and outbound documentation and communications related to vehicle buybacksNote: This is not a call center position and does not involve customer interactionWe're looking for someone who will be very thorough and pay strong attention to detail while processing important documentsNo automotive experience needed! We'll train you on everything you need to knowYour team is right there with you to serve as a resourceWhat You'll DoAudit and set up new cases, attaching required documentsAssemble and mail packetsFile and retrieve archived documents in the centerEnsure physical files are complete for assigned casesIdentify, research and resolve any issues with documentsUnderstand lemon law requirements regarding titlingDevelop title competency in all 50 statesWork with state DMV staff and Attorneys General offices on titlingBecome familiar with project operations and workflow processesCommunicate with teammatesMeet deadlines throughout the dayReport on daily activityOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitudeLocationThis is an on-site position in Saginaw, Michigan. Being on site gives you space to connect with those around you. See what it's like working on our campus :Friendly, casual environmentCorporate office in Saginaw Township, close to shopping and restaurantsAccess to free on-site workout facilityPerks like tickets to local eventsQuestions Before You Apply?Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).Skills for SuccessBe organized, able to meet deadlinesHave a positive, self-starter attitude with a solid work ethic, excellent interpersonal skills and strong attention to detailCritical thinking skillsAble to communicate and work effectively with a teamComputer navigation and Microsoft Office skillsAble to learn new computer programs as neededEligibility RequirementsMust have the ability to pass a pre-employment background check and drug screenAble to work on site at our office in Saginaw, Michigan, dailyHigh school diploma or equivalentOne or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)Able to work 8 a.m. - 5 p.m. Eastern time Monday to Friday (no nights or weekends!)Must be able to stick to the schedule reliablyNice to HaveThree or more years of customer care experienceWhy Join Our Morley FamilyAt Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.Health & Wellness BenefitsMedical and prescription coverageDental and vision insurancePaid time offAssociate wellness program with rewards for annual checkupsPrograms to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)Financial Benefits401(k) with matchFlexible spending account (FSA)Life insuranceCompany-paid short- and long-term disability insuranceBenefits to Make Your Life Easier24/7 online access to doctors through Teladoc24/7 nurse help deskPatient advocacy with free 24/7 support for benefit questions and claimsGuidance for family, financial and estate planning (including wills)About MorleyOur mission is to deliver extraordinary experiences.We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact View email address on click.appcast.io you for your interest in Morley.NoticesMorley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: and your right to work: here to view Morley's CCPA Notice for applicants in California: here to view Morley's privacy policy: