Associate Manager, Employee Relations

What you will do Make an impact where it matters most—helping shape a fair, respectful, and high-performing workplace. In this role, you’ll lead complex employee relations investigations across multiple regions while partnering closely with HR and business leaders to strengthen culture, mitigate risk, and drive consistency. This is an opportunity to influence outcomes at scale while building trusted relationships across a global organization. Conduct HR investigations for a high-volume portfolio of cases across all US, LATAM and Canada, including intake processes, investigation planning, conducting interviews, making determinations and recommendations, and providing reporting/insights analysis. Communicates and updates status of investigations to relevant managers and HRBPs. Makes recommendations to HRBPs and leadership regarding investigations and employee relations issues. Provides additional support on high level, complex cases as needed. Analyzes HR investigations, employee relations and other data trends to address and mitigate risk and support and drive our culture of integrity. Partners with HR to drive necessary improvements. Responds to alleged violation of rules, regulations, policies, procedures and standards of conduct through the initiation of appropriate investigation procedures in partnership with Employment Legal, Compliance and local HR teams. Provides counsel and advice to HRBPs regarding employee relations issues, submits recommendations on addressing employee relations matters. Develops and delivers training to managers, employees and HRBPs as appropriate. Supports in defining the standards and processes related to employee relations. Provides coaching to HRBPs on employee relations matters in addition to work environment matters. Coordinates with Compliance and Employment Legal regarding employee discipline for Compliance investigations that are not work environment matters. May also assist in these investigations. Maintains knowledge of current and emerging laws and regulations, and periodically reviews and updates applicable standards, trends and issues affecting the company work environment and policies. What you need Required Bachelor's Degree or 6+ years relevant experience Minimum 6 years of work experience Bilingual fluent speaking and writing Spanish Preferred Minimum 3 years business-facing HR, HR COE, HR Operations, or role-related experience Minimum 1 year of relevant investigation experience Bilingual Portuguese Pay Ranges (United States) USN : $89,300 - $148,800 USD Annual US5 : $93,800 - $156,200 USD Annual US10 : $98,200 - $163,700 USD Annual US15 : $102,700 - $171,100 USD Annual US20 : $107,200 - $178,600 USD Annual US30 : $116,100 - $193,400 USD Annual #J-18808-Ljbffr