Billing Representative

Chord Specialty Dental Partners Billing RepresentativeAre you ready to work in a practice where every child is treated with compassion, every family feels welcomed, and every visit is designed to create a positive dental experience.At Chord Specialty Dental Partners, we believe that empathy, teamwork, and exceptional patient care are at the heart of everything we do. As a proud partner of Chord Specialty Dental Partners, you'll have the support, resources, and opportunities needed to thrive while helping us deliver outstanding care to the communities we serve.We combine our individuality and child-centered dental expertise to practice group dentistry to create healthy smiles and positive experiences that last a lifetime. By working together as one team, we provide compassionate, high-quality care tailored to the unique needs of every child and family.ResponsibilitiesJob Summary: As a Billing Representative you will be responsible for following up on claims from billing through final resolution for our Orthodontic business line, including accurate and timely follow-up of unpaid claims, by assigned payer/s and defined aging criteria to meet or exceed collection targets and minimize write-offs.Identifying and correcting billing errors and resubmitting claims to insurance carriersProcess patient refunds in a timely mannerEnter, post and reconciles payments to accountsProviding review and remittance advice for payment errors, denials, and under paymentsResearch and resolve customer A/R issues and inquiriesKnow the insurance companies we do and do not participate with and what offices patients can and cannot be seen atUnderstand restrictions and dental policies at different insurance companies to explain to patientsQualificationsWhat You'll Need:High School Graduate/GEDKnowledge of basic accounts receivable and accounting principlesHealthcare (professional) billing, government, managed care and commercial insurances, claim submission requirements, reimbursement guidelines, and denial reason codes. Understanding of the revenue cycle and how the various components work togetherResults oriented with a proven track record of accomplishing tasksExcellent problem-solving skills and the ability to handle multiple tasks simultaneouslyAbility to work independently and prioritize responsibilities daily in order to complete all assignments timely and accurately.Computer literacy skills including proficiency in Microsoft Excel and WordAbility to recognize roadblocks that may be causing slower reimbursement and work with management team to create solutionsExcellent written/verbal communication skillsPreferred, but not required:Technical School/2 Years College/Associates DegreeDental billing/collections/insurance terminology preferred Strong organizational skills and attention to detail