Delivery & Customer Experience Specialist
Kimbrell's Home Furnishings
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
At Kimbrells Furniture, delivery isnt just dropping off productsits the final and most important impression we leave with our customers. Were looking for a Delivery & Customer Experience Specialist who takes pride in their work, values professionalism, and delivers a true white-glove experience every time. If you enjoy staying active, working with your hands, and making people happy in their homes, this is the role for you. What Youll Do As a key member of our team, youll play a vital role in both delivery operations and in-store support : White-Glove Delivery
- Deliver, assemble, and set up furniture and appliances in customers homes
- Ensure a clean, careful, and damage-free experience
- Review orders with customers and confirm satisfaction before leaving
- Represent Kimbrells with professionalism at every stop
- Assist with merchandising, floor setup, and product displays
- Move and stage furniture between the warehouse and the showroom
- Help maintain a clean, organized, and customer-ready store
- Prepare delivery routes and stage merchandise
- Receive and track incoming inventory
- Maintain organized warehouse spaces
- Assist with customer account follow-ups when needed
- Support repossession efforts (when authorized) in a professional manner
- Exceptional customer service and positive feedback
- Safe, damage-free deliveries
- On-time performance and accurate documentation
- Strong teamwork and professionalism
- Valid drivers license with a good driving record
- Ability to lift and move 10100+ lbs regularly
- Strong customer service and communication skills
- Basic mechanical ability (furniture assembly)
- Reliability, professionalism, and a team-first mindset
- Active, hands-on role (lifting, moving, assembling)
- Indoor and outdoor work in varying conditions
- Full-time schedule with weekend availability
- Be part of a customer-first culture
- Work in a role where every day is different
- Make a real impact on the customer experience
- Join a team that values hard work, service, and professionalism
*The above-listed are a few of the duties and responsibilities associated with this position and are not intended to be a comprehensive list of all duties*
Vacancy posted 14 days ago
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