Senior Account Executive

Userpilot is a leading product engagement and analytics platform trusted by over 1,000 companies worldwide. Our innovative event-based tracking solution helps product teams gain actionable insights to acquire, convert, and retain users, with the support of powerful user engagement and feedback tools.

About the Role

Userpilot is looking for a motivated and strategic Senior Account Executive to join our growing sales organization. In this role, you will own the full customer lifecycle, including new customer acquisition, expansions, and churn mitigation. You will be the primary point of contact for customers in your book of business and partner closely with Customer Success, Solutions Engineering, Legal, and Operations to ensure long-term customer value while driving toward quarterly sales and retention targets. This is a unique opportunity to be part of a fast-growing company at the forefront of product engagement.

Responsibilities

• Develop deep expertise and understanding of Userpilot’s features
• Own the full sales cycle for new prospects and current customers from discovery through close
• Drive expansion strategies within your book of business
• Consistent, weekly pipeline generation
• Manage a rolling forecast and consistently hit pipeline creation and bookings targets
• Navigate free trials and POC evaluations with prospects
• Lead value-based discovery to uncover customer challenges and align Userpilot's platform as the solution
• Build executive-level relationships across customer organizations
• Create and execute account plans that drive net new, expansion opportunities, and long-term growth
• Partner cross-functionally to address technical needs and deliver value realization
• Maintain timely and accurate records of activities in HubSpot and other sales tech tools

This is a hybrid position working 3 days per week in our Austin office.

Qualifications

• 5+ years of experience in B2B SaaS sales
• Proven ability to manage a full sales cycle, including expansions
• Experience providing tailored technical product demonstrations to new and existing customers
• Strong negotiation and contract management skills
• Strong relationship-building and client management skills
• Demonstrated track record of consistent goal attainment

Benefits

• Competitive base salary and attractive OTE
• Training opportunities, participation in industry events, and conferences
• Excellent opportunities for career progression
• Dynamic work environment
• Private employee medical insurance
• Partner with high-growth, transformative companies shaping the future of SaaS and product experiences.

EEO Statement

Userpilot is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All qualified applicants will receive consideration for employment.

Visa/Work Authorization

Applicants must be legally authorized to work in the United States. We are not able to sponsor or take over sponsorship of an employment visa at this time.