Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2006 and currently lead a team of nine. I've been with State Farm for more than 48 years, building a career centered on helping customers and developing strong teams. Outside of work, I'm married and start most mornings with a game of pickleball.

Giving back to the community is important to me. Our agency enjoys participating in local events and supporting community initiatives that make a positive impact where we live and work.

Our agency offers health benefits, a 401(k), commission and bonus opportunities, professional development, team-building events, growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and helping each person build a rewarding career.

Our culture is supportive, professional, and positive. I'm looking for someone who is motivated to grow, enjoys working as part of a team, and contributes to a collaborative, upbeat environment. If you're ready to learn, grow, and make a difference, we'd love to meet you.

ROLE DESCRIPTION:
R J Bergstrom - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.