Entry Level Associate

Entry Level Associate

Location: Tempe, AZ (Onsite) Pay: $16.50 per hour Schedule: Monday Friday | 8:00 AM 4:00 PM Long term Contract Position Looking for Recent Graduates With Degree

Position Overview

The Processing Specialist is responsible for handling tolls and violations, completing payments through online platforms, researching discrepancies, and ensuring accurate resolution of transactions. This role reports to the Transactional Supervisor and operates in a fast-paced, deadline-driven environment.

Essential Responsibilities

• Sort, research, and process various paper notices including court notices, warrants, bankruptcies, returned checks, and related documents
• Research tolls and violations in internal systems to determine appropriate resolution (payment, dispute, liability transfer, refund, etc.)
• Complete online payment processing accurately and timely
• Review and audit processes, providing clear and professional feedback to team members
• Maintain process documentation and tracking logs
• Communicate clearly with internal teams and external clients
• Assist leadership with special projects as needed
• Escalate issues appropriately when resolution is required

Qualifications

• High School Diploma or equivalent
• Prior office or administrative experience (mail processing, auditing, data entry, quality control, or similar)
• Strong PC skills including basic proficiency in Microsoft Word and Excel
• Ability to operate office equipment (computer, scanner, copier, mail opening machine)
• Comfortable navigating internet-based systems and multiple screens
• Strong analytical problem-solving skills
• Excellent written and verbal communication skills
• High attention to detail with a strong quality focus
• Ability to prioritize workload and manage time effectively

Ideal Candidate

• Quality-driven and highly organized
• Comfortable in a high-volume processing environment
• Flexible and service-oriented
• Proactive in identifying issues and escalating when necessary