IT Technician - Temporary

Job Description We are seeking a dedicated and talented IT Technician to join our team on a temporary basis. In this role, you will be the first point of contact for day-to-day technology requests across Luxury Brand Partners, handling routine support so that our employees stay productive and our systems team can stay focused on higher-level work. This position requires strong organizational skills, attention to detail, and solid knowledge of computers and technology.As a member of the Information Systems team, you will report directly to the Executive IT Director, who will set daily priorities and handle all system administration and escalations.This is a temporary, fixed-term assignment of approximately four (4) months, from October 2026 through February 2027, to provide coverage during an approved leave of absence.HYBRID: This role is classified as non-exempt from the Fair Labor Standard Act’s overtime requirement and is open to candidates based in the Miami, FL metropolitan area. While the position is primarily remote, it follows a hybrid schedule requiring occasional in-person work at Wynwood, Miami, FL 33127. The role requires working in EST hours, so candidates located on the East Coast are preferred. A reliable internet connection and a dedicated workspace free from significant distractions are essential for remote work. What You'll Do: Essential Job Functions Serve as the first point of contact for employee technology requests, resolving day-to-day issues both remotely and in a hands-on mannerSet up email, software, and hardware equipment for new employeesProcess intake and reassignment of equipment from outgoing employeesSet up, configure, and troubleshoot Windows and macOS laptops, mobile devices, printers, and peripheralsPerform basic account support, such as password resets and multifactor authentication re-registration, under delegated least-privilege permissionsSupport AV and video conferencing equipment in office meeting spacesMaintain equipment tracking records and flag procurement needs for tech suppliesAssist with company phone setup and configurationDocument all work in the ticketing system and elevate system, security, and infrastructure matters to the Executive IT DirectorRegular attendance and additional responsibilities as needed. Other duties may be assigned. Non-Essential Job Functions Assist with special projects or initiatives as needed to support departmental goals.Support cross-departmental efforts or collaborative initiatives when required. What You'll Bring: To excel in this role, you must meet the following qualifications. Reasonable accommodations may be made to support individuals with disabilities in performing essential functions.2+ years of experience in a help desk, desktop support, or technical support role desiredA degree in an IT-related field, or equivalent hands-on experienceComfort supporting both Windows and macOSFamiliarity with Microsoft 365 applications such as Outlook, Teams, SharePoint, and OneDriveOrganizational skills and attention to detailAbility to work well with all kinds of people and personalitiesAvailability for the full length of the assignment Physical Requirements This role requires the following physical capabilities:Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 40 pounds at times.Must be able to bend, stretch, kneel, twist, and squat to adjust or position equipment, cameras, or set up for events.Must be able to perform tasks that require fine motor skills, including typing and using a mouse. Why You'll Love Us: At Luxury Brand Partners, we are more than just a team - we are a vibrant community of creative thinkers and beauty enthusiasts dedicated to shaping the future of luxury in the beauty industry. As the parent company for renowned brands like IGK, R+Co, and ONE/SIZE Beauty, we pride ourselves on fostering innovation, authenticity, and excellence. Together, we collaborate to deliver exceptional products and experiences that empower our customers and elevate the standards of luxury beauty. Here's what you can look forward to: Work-Life Balance Summer Fridays between Memorial Day & Labor Day Financial Security Compensation commensurate with industry standards and your qualifications Monthly technology allowance Employee Perks Quarterly sample boxes featuring our brands' products Employee referral program with rewards Luxury Brand Partners is proud to be an Equal Opportunity Employer. All applicants will be considered for employment without attention to race (including characteristics associated with race, such as hairstyle), color, gender, age, religion, national origin, physical or mental disability, pregnancy (including childbirth, lactation and related medical conditions), reproductive health decision-making, sexual orientation, ancestry, marital status, veteran status, uniform service-member status, genetic information (including characteristics and testing), or other status protected by federal, state or local law. The salary range provided for this position is intended to be a general guideline. Actual compensation may vary depending on factors such as your qualifications, experience, and geographic location. We do not accept unsolicited assistance from headhunters or recruitment firms. Any resumes or profiles submitted without a valid, signed agreement approved by Luxury Brand Partners, will become the property of our company, and no fee will be paid if the candidate is hired based on an unsolicited referral. The role will generally accept applications for at least seven calendar days from the posting date or as long as the job remains posted. Luxury Brand Partners, LLC participates in E-Verify. What is E-Verify? (PDF). Also, see E-Verify Right to Work (PDF). #J-18808-Ljbffr Uloop Inc.