Front Desk Associate- Part-Time

Barbour Orthopaedics We’re dedicated to providing exceptional orthopedic care through advanced medical techniques, cutting‑edge technology, and a patient‑centered approach. As a trusted name in orthopaedic medicine, we pride ourselves on our collaborative environment, commitment to excellence, and a shared mission to help patients live healthier, more active lives. Part‑time Front Desk Associate The Front Desk Associate is a highly visible, customer‑service focused position. The ideal candidate is enthusiastic, compassionate, and delivers a memorable first impression to patients and guests. Collect and enter patient data while checking the accuracy of existing data. Prepare appropriate paperwork for patient appointments. Verify patient insurance or financial responsibility. Collect any payments required by patients before their visit. Demonstrate professionalism in appearance, language, and demeanor. Properly greet all who enter the office and check patients in accordingly. Scan patient data into appropriate charts. Monitor patient wait times. Communicate with patients as they wait. Schedule patient appointments in person or over the phone. Answer phone calls and transfer calls to the appropriate departments. Monitor office supply levels. Complete office opening and closing procedures. Clinic Locations Forest Park – 871 Forest Pkwy, Forest Park, GA Lawrenceville – 965 Oakland Road, Lawrenceville, GA Shift Monday – Friday 12:00 pm – 8:00 pm Saturdays 9:00 am – 6:00 pm Requirements and Qualifications High school graduate or GED certificate. Minimum of six (6) months of customer service experience with basic knowledge of the medical insurance process. Language skills adequate for high‑level written, interpersonal, and telephone communication. ASC/Medical Office experience preferred. EMR/EHR systems experience preferred. Proficient with Microsoft Word and Excel. Why Work for Us? We offer competitive pay, paid holidays, a comprehensive benefits package, paid time off, 401(k) with company match, and free parking. #J-18808-Ljbffr